The Effective Operational Manager Assignment Sample

The Effective Operational Manager Assignment

Describing the competencies required of an operational manager in healthcare practice

P1 Describe the roles and responsibilities of an operational manager in healthcare practice.

Management of healthcare facilities and hospitals becomes the major responsively of the operational manager. The staff with the help of proper operational management easily avoids the legal issues of the organisation.

Figure 1: Revenue rate for the proper operational practices

(Source: Statista, 2023)

Resource manager, finances, staffing, as well as other procedure management become the major responsibility of the operational manager. According to research, the operational manager gets a $104,280 salary based on their experience level and education. Maintenance of administrative duties becomes the major responsibility of the operational manager (online, 2023). Updating the record of patients and providing proper information to the staff about the issues become the major responsibility of the operational manager. For medical suppliers, the creation of policies for the staff became part of the responsibilities of an operational manager. The Development of departmental goals as well as objectives is another important responsibility of the operational manager.

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P2 Explain why different personal skills are prioritised in leadership through different operational tasks in healthcare practice

Operational managers as well as leaders are majorly responsible for staff manager to related issues. The leaders as well as operational managers provide a training process to improve the skills of staff. The fault and unexpected death-related issues demolish the reputation of the hospital (Barr and dowding, 2015). Technological management, emotional intelligence, as well as a powerful communication, are the few important personal skills that can remove operational issues from health care organisations.

Figure 2: Leadership skills

(Source: Mbaskool, 2023)

Self-awareness becomes the most important factor that can improve the condition of the organisation. Operational leadership have to maintain management as well as the implementation process of health care organisation. Problem-solving and critical thinking are the most important personal skill that can improve productivity rare of the organisation. The leaders of healthcare organisations provide proper assurance about safety (indeed, 2023). Various leadership theories can maintain proper communication with executives and employees. Monitoring the quality of the health sector can be improved with the help of the personal skills of leaders. The leader has to provide proper awareness related to risk assessment to the staff of the hospital. Proper training processes help to fulfil the needs of individuals in heal sector. The leaders of healthcare organisations recruit care home operators to fulfil the legal requirements of hospitals.

Analysis of competencies required in developing the role as a leader and operational manager

Competent managers as well as leaders played the main role to maintain productivity and service quality in the healthcare organisation. The healthcare system can face various challenges and legal issues can be the biggest reason that can affect the facilities of the healthcare system. Operational managers as well as leaders develop a proper managerial development plan to review the training process of the staff. The leaders and operational managers have to accrue soft as well, as hard skills to improve the condition of health care. Teamwork, communication, critical thinking and networking with shareholders are the parts of competencies of operational managers and leaders (Dovepress, 2023). Leaders have to maintain the acts as well as legal rules that are provided by the government. The healthcare organisations of the UK maintain the National Health Service Act of 1948. The work become the most important part that improves threw quality of work in the healthcare sector. The sector of healthcare provided 12% of the GDP to the government of the UK. The leader as well as the operational manager improve communication plans to maintain the quality of the project.

Evaluation of requisite competencies to be an effective leader and operational manager

Various cases happened in healthcare organisations for the lack of a risk management system. Lack of maintenance of legal duties and lack of facilities become the main reason behind various severe incidents in the UK. The healthcare organisation can carry out a proper risk assessment plan to avoid severe legal issues. Effective communication with staff members helps to manage the specific need of individuals. Care UK Community partnership limited was fined £1.5 million because an elderly resident died from a large piece of meat given by the staff (Brodies, 2023). The health care organisations maintained health and safety at work in 1974 as well as health and safety for employee regulation in 1989. The authority of hospital organisations does not properly maintain the legislation of the health care system. Various healthcare organisations paid large amounts of fines for their casualty towards patients. Another example of HC One limited demonstrated the result of casualties towards patients. The organisations provide fined £640,000 for the death of patients on food choking-related issues.

Applying theories of leadership to operational management in healthcare practice

P3 Describe different theories of leadership in terms of their application to work roles in healthcare practice.

Operational leadership follows transactional theory to remove risk-related issues from the organisation. The leader maintains strong principles as well as ethics to develop the condition of the organisation. The leader has to accrue excellent organisational abilities to remove the lack of knowledge-related issues. Collaboration as well as effective planning becomes part of leadership traits. Transactional theory helps to improve the productivity rate of the organisation. The value of hierarchy as well as the demand of staff can be properly managed by the least with the help of this theory. This theory mainly maintains the target's immediate objectives. Regulations and favour standardised processes are the main principles of transactional leadership. The theory helps to understand the significance of recent issues and provides solutions as per the severity of the problem.

Figure 3: Transactional leadership

(Source: Lambert, 2015)

The leadership style discourages original thought and emphasis one’s personal interests. The performance level of employees can improve with the help of this leadership style. The hospitality industry mainly follows transactional theory to remove the stress level during the time of the pandemic. The hospitality workers faced extremely challenging situations and leaders handle the stress with the help of this theory. Human resources, leadership, organisational development as well as career development completely handle by the leader with the help of this theory (Purwanto, 2020). Job satisfaction as well as organisational culture properly maintain with the help of this theory.

P4 Explain how theories can support aligning the style of management to different contexts in healthcare practice.

Transactional theory expresses the main values as well as ethical issues of health care organisations. The healthcare organisation of the UK faced various staff-related issues in recent days. Lack of skill of staff becomes a major problem of health care organisation. Lack of leadership skills becomes another major issue in the healthcare organisation. The style of operational management can improve with the help of this leadership theory. Personal interests as well as the motivation of hospitality staff majorly improved with the help of tgis theory. Leaders of hospitals can under the main values as well as objectives of the organisation through this theory (Techtarget, 2023). Employees can improve their work skills and improve the quality of work through this leadership. Training quality of staff can improve in the hospital sector through this theory. The leaders of the healthcare organisation maintain proportional values through this theory. The leader of a healthcare organisation provides contingent rewards to improve the work quality of staff. The management maintains the success of the organisation through this theory (Galloway, 2013). The leader can understand own mistakes for this theory. Strategic development in healthcare organisations can be possible through this theory.

The leadership is significantly known as managerial leadership and the model of executive leadership was created on the basis of this. Contingency, passive management, as well as active management, are properly managed through this theory. Active monitoring process properly managed by the transactional leaders.

Assessment of the benefits of applying theories of leadership to the practical operational management of teams in healthcare settings

The leaders as well as the operational manager of the organisation applied transactional leadership to manage the risk factors. Success areas were properly demonstrated with the help of this leadership. Expectations as well as job roles of the hospital staff clearly demonstrated with the help of this theory. Leaders through this theory can properly understand main problems as well as the main reason behind low performance(Projectionhub, 2023). Cost-effective decisions in the health sector can properly maintain through this theory. The theory always suggested providing rewards to the high performance based employees. The revenue, as well as the profit rate of the health sector, can improve through this theory. The revenue rate of the hospitality sector reached US$408.80bn in the year 2023. The profit rate of the hospital industry increased by 12% the proper application of transactional theory (Ibisworld, 2023). The net profit margin of the hospital industry increase 20-21% after the pandemic situation. The staffs of the hospital become knowledgeable about the recent situation through this theory. The significance of the current situation and its solutions become the most important factors of this theory. Long-term as well as short-term goals easily maintain by the leader as well as staff with the help of this theory.

Demonstrating leadership skills managing a team in healthcare practice

P5 Use theoretical models of leadership to contribute towards the development and management of a team in healthcare practice

Operational leaders mainly followed Tuckman’s theory to develop the team in the healthcare sector. The theory created a classification model that understands the individual behaviour of the group (Tuckman, 1965). The management can understand the lacking areas of staff in hospital sectors with the help of the Tuckman theory. Forming, norming, storming, performing as well as adjoining are the five important stages of performance development. The model tests the group orientation and the feelings of individual employees. The structure, goals, as well as directions of the organisation, can maintain with the help of this model. The leadership is significantly known as managerial leadership and the model of executive leadership was created based on this. Contingency, passive management, as well as active management, are properly managed through this theory. Active monitoring process properly managed by the transactional leaders. Group conflict can remove with the help of this theory (ecampusontario, 2023). Functional roles as well as the development of group cohesion become the major parts of this theory. Classification model worked as a vehicle of organisation. Intergroup conflicts and other relevant issues of staff related to infrastructure can resolve through this theory.

P6 Outline different strategies used to resolve conflict arising between individuals in different contexts in healthcare practice

The leaders of healthcare organisations used various impactful strategies to remove the conflicts of the organisation. The management keeps the mission on the top mind and it helps to maintain the strategic planning. The leader of the organisation provides proper priority to the objectives and it becomes the main strategy of the organisational leaders. The leader of the healthcare sector narrows the strategic focus to maintain the potentiality of staff. Proper static outlines provide better opportunities for the staff of the hospital (Ncbi, 2023). Align individual planning and create a unique plan to remove the risk factors from the organisation.

Formulation, modification, implementation as well as evaluation are the four main factors of health care management. Operational leaders always resolve conflicts with individuals with the help of these factors. A proper communication strategy can remove internal conflicts in the organisation. The main issues of the staff, as well as their lacking skills, can properly understand with the help of proper communication (Corporatefinanceinstitute, 2023). Communication helps to remove misunderstandings among staff. Proper relationships between staff, as well as leaders, can be managed through this strategy.

Analysis of the theories that inform how teams are developed and managed

Healthcare organisations used the DISC model to understand the main issues as well as the contexts of the organisation. The personality traits of individual staff can be properly understood with the help of this model. Inducement, dominance, submission, as well as compliance, are the four major traits of human behaviour (Pressbooks, 2023). The model helps to promote positive outcomes of strategic management. The management can understand the lacking areas of staff in hospital sectors with the help of the Tuckman theory. Forming, norming, storming, performing as well as adjoining are the five important stages of performance development. The model tests the group orientation and the feelings of individual employees.

Figure 4: DISC model

(Source: Pressbooks, 2023)

The staff for this model properly understand the main goal of the organisation. The positive outcomes of healthcare practices are properly understood with the help of this model. The role of management, process, as well as relationship with shareholders, is properly managed through this model.

Producing a plan to improve an area of the provision in healthcare practice

P7 Produce a plan to implement change in an area of the provision in healthcare practice

Winterbourne view hospital was a private healthcare organisation, which started its journey on the year 2006. The hospital contains two separate wards and provides proper treatment with proper care. The hospital was closed because of a panorama investigation and various lack of leadership became the main reason behind this incident. Poor care standards, inappropriate placements as well and inappropriate care models became the main reason behind the biggest issue. This is followed by the implementation of a well-organised plan for successive changes in the concrete and feasible adoption of healthcare policies. This tailor need for the implementation of the cyclical model of health assessment that helps in measuring the needs of the patients and aligning with the organizational terms. This regulatory change is essential to meet the needs of the current healthcare organisation and drive change for workflow alterations.

P8 Describe the potential impact of the plan on service provision and outcomes for individuals in healthcare practice

The potential benefit of the adoption of healthcare guidelines involves the improvement in the quality of care received by the patients. This enhances the chance for rigorous evaluation which creates a designed healthcare practice that improves the quality of care and further effectiveness of the policies involved in the guidelines. This is helpful in the improvement of health outcomes followed by the potential to reduce the rate of morbidity (case study). This dramatically improves the consistency of care and creates conditions that align with the customers' versions of the adoption of healthcare policies. This is followed by implementation of the Castlebeck Limited, which is related to social and healthcare policies. This also creates a potential benefit for healthcare professionals that improve the clinical decision taken by healthcare professionals. This is accompanied by authoritative recommendations from the side of the patients that reassures the practitioners of the appropriate policies applied related to treatment.

Analysis of the potential impact of the plan on service provision, practice and outcomes

Winterbourne View faced various issues related to legal problems. The higher authorities of this sector maintain the metal health Act 1983 (case study). Poor care standards, inappropriate placements as well and inappropriate care models became the main reason behind the biggest issue. This is followed by the implementation of a well-organised plan for successive changes in the concrete and feasible adoption of healthcare policies. This tailor need for the implementation of the cyclical model of health assessment that helps in measuring the needs of the patients and aligning with the organizational terms. The staff behaviour became very poor and this became the main reason behind the outcomes. The leader of the organisation failed to, maintain proper policies of the health care organisation. Organisational culture is completely demolished for this issue. The leader mainly used various theories as well as models to improve the culture of the organisation. DISC model helped to understand the main issue as well as the context of the organisation. The personality traits of individual staff can be properly understood with the help of this model. Inducement, dominance, submission, as well as compliance, are the four major traits of human behaviour.

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References

Books

BARR, J. and DOWDING, L. (2015) Leadership in Healthcare (3rd Ed.) London: Sage Publications Ltd. ELLIS, P. and BACH, S. (2015) Leadership, Management and Team Working in Nursing (Transforming Nursing Practice Series).Exeter: Learning Matters. GOPES, N. and GALLOWAY, J. (2013) Leadership and Management in Healthcare (2nd Ed.) London: Sage Publications Ltd. HENWOOD, S. (ed.) (2014) Practical Leadership in Nursing and Healthcare: A Multi-Professional Approach. Florida: CRC Press.THOMAS, A., WALTON, A. and McKIBBIN, J. (eds.) (2008) Leadership and Management in Health and Social Care: NVQ Level 4.Harlow: Heinemann.

Journals

Maples, M.F., 1988. Group development: Extending Tuckman's theory. Journal for Specialists in Group Work, 13(1), pp.17-23.

Purwanto, A., Bernarto, I., Asbari, M., Wijayanti, L.M. and Hyun, C.C., 2020. Effect of transformational and transactional leadership style on public health centre performance. Journal of Research in Business, Economics, and Education, 2(1).

Rani, S., Chauhan, M., Kataria, A. and Khang, A., 2021. IoT equipped intelligent distributed framework for smart healthcare systems. arXiv preprint arXiv:2110.04997.

Tuckman, B.W., 1965. Developmental sequence in small groups. Psychological bulletin, 63(6), p.384.