BM562 Consultancy in Practice Assignment Sample

Introduction of BM562 Consultancy in Practice Assignment

Task 1: Reflect on Learning and Skills Development

On the basis of my recent professional experiences in other companies as well as your own past HSS professional experiences especially in human resources and housekeeping team leader positions of Lady Margaret Hall, I stand accorded with a variety of skills and ideas as far as managing people are concerned. Dealing with my colleagues, colleagues from other departments and the day-to-day organisation of work and troubleshooting of problems within a relatively short time frame enhanced my interpersonal and organisational skills.

24/7 support, expert writers, and fast delivery New Assignment Help is your best choice for trusted Assignment Help in the UK.

Skills Developed/Enhanced

Leadership and Team Management: Being a housekeeping team leader, especially in Lady Margaret Hall it involved the assignment of duties to the staff through the development of rotas, room inspections and order of stores. This position was informative in enabling me to foster delegation since other team members had to complete their assigned tasks on time. Working with a team helped me learn lessons in communication, conflict solving, and motivation of people to give their best.

Problem-Solving and Decision-Making: In embracing these two different business areas, there were bound to be some surprises and this was the case most of the times (Buehring and Bishop, 2020). I always got the importance of being able to deal with conflicts and work through efficient solutions by myself, whether that was a timetable clash with a course or a complaint from an employee.

Customer Service and Communication: Cooperating with the Coordinate department and HR, I developed my skills in customer relations in both intra- and extra organizational levels. I received different requests from the staff and at times was the initial person who dealt with complaints. For communication, Ndlangamandla, my time at Nando’s Restaurant also improved how I undertake customer-facing communication which helps in HR when dealing with employees/management.

New Knowledge

The management of Human Resources and skills development, including staff engagement and wellbeing, was one crucial and efficient area of new learning. As a short stint in the Human Resource Department of Lady Margaret Hall, I came to understand the need to Erik and the morale of the workers as well as the need to ensure that the workers’ needs were met as needed. I also learned how best to handle staff issues and issues to do with staff performance and how to write proper reports of staff incidences that may happen within organizations. Furthermore, my interaction with the different operations environments of hospitality has given me perspective on how various departments in an organization have to interconnect. This idea has been helpful as it gives a perspective on how HR can further organisational objectives.

Confidence Growth

Leadership responsibilities as a housekeeping team leader have helped me gain a lot of confidence which I owe to. In the beginning, I struggled a great deal to be in charge of a large group of people and the most crucial aspect, whenever there were some problematic issues or a lack of workers, for example, repellents are troublesome for disciplining subordinates. However, as the days passed by, I gained more confidence on how to assert my authority as a leader, and at the same time make everyone feel comfortable to work under my leadership.

In addition, this gave me the confidence to take up client-facing roles to make decisions and communicate these to the team. This enhanced confidence has motivated my leadership ability, especially in areas such as making quicker decisions on my own without consulting others once the need arises.

Application in Future Career

I have learned many skills in these positions, especially the ability to manage people, and problem-solving skills, as well as my knowledge in Human Resources, which I will be using in my future career. Due to good management and motivational skills as well as good organizational skills I can be promoted to more corporate HR positions where calls for senior management of employees' productivity and streamlined processes are common. I also would try to expand my knowledge of employment law and HR strategy after gaining an understanding of HR processes in the company, in order to achieve my long-term goal of career in Human Resources (Stofkova and Sukalova, 2020). Due to my past management experiences when I was handling employees and handling issues on my own, I can easily handle operational management tasks as well as taking care of people.

Task 2: Identify Skills Gaps and Action Plan

Superior level of human resource knowledge and employment law

Even though I have previous experience in different HR positions I may lack a detailed understanding of employment law, rights of the employees and more sophisticated knowledge of working in the HR field. This I have found to be essential to enable me to address more complexities within the Human Resource field as well as transform to other senior HR positions.

Data Analysis and HR Software Competency

With the changes in recent years, where valuable skills are required to analyze the data of the employees or measure their performance and competence, or the usage of HR software and tools (like the HRIS), the work of the HR professionals is definitely more data-driven. At the present time, my technical skills in their application are still rather weak, and thus, acquiring those skills will enable better management of the HR operations.

Public Speaking and Presentation Skills

Although I have enhanced my training in team dynamics and conflict-solving, I understand that my interpersonal communication, specifically my presentation skills, could be improved. This is more relevant to HR positions that entail facilitating training sessions, workshops or presenting reports to top management.

Action Plan for Development

The skills mapping table also helps to compare the Key Responsibilities of the Recruitment Coordinator position with the experience from the CV. In Resource Planning, the job involves the management of the recruitment process and practical application of staff rotas and resource management can be evidenced through the working experience at Lady Margaret Hall. This is in line with planning and resource management, which is critical in recruitment processes (Abbas et al., 2022). In the Interpersonal Communication Skills, there is communication with the candidates and staff which has been evidenced in the CV through answering the customer inquiries and staff problems at Nando’s. This evidence indicates a good capacity to communicate with different stakeholders.

The Recruitment and Candidate Support experience is matched by helping with recruitment and initial paperwork at Lady Margaret Hall, making sure documentation was handled well key aspects of the job (Hahn, 2023). This is important for the role and outlined in the CV through helping new staff as per the Supporting New Starters criterion.

Task 3: Job Search and Tailored CV

Job Summary

• Location: Beckenham, England, United Kingdom
• Job Type: Full-time, Entry-level
• Skills Required: Resource Planning, Interpersonal Communication, Recruitment, and more.
• Role: Recruitment Coordinator at Bethlem Royal Hospital, responsible for recruiting clinical staff like porters, nurses, doctors, and midwives, as well as managing candidate journeys, from writing adverts to analyzing recruitment data.

Skills Mapping Table

References

• Abbas, D.S., Ismail, T., Taqi, M. and Yazid, H. (2022). THE IMPLEMENTATION OF A MANAGEMENT AUDIT ON HR RECRUITMENT TO ASSESS THE EFFECTIVENESS OF EMPLOYEE PERFORMANCE. Vol. 14 No. 2 (2022): October Edition, 14(2). doi:https://doi.org/10.23969/jrak.v14i2.5941.
• Buehring, J. and Bishop, P.C. (2020). Foresight and Design: New Support for Strategic Decision Making. She Ji: The Journal of Design, Economics, and Innovation, [online] 6(3), pp.408–432. doi:https://doi.org/10.1016/j.sheji.2020.07.002.
• Hahn, L. (2023). She Should Run: Custom Candidate Recruitment Technologies and Women’s Mobilization Toward More Equal Political Representation. Umich.edu, [online] 5(4). doi:https://hdl.handle.net/2027.42/177799.
• Stofkova, Z. and Sukalova, V. (2020). Sustainable Development of Human Resources in Globalization Period. Sustainability, [online] 12(18), p.7681. doi:https://doi.org/10.3390/su12187681.

Author Bio

Casey Bennett   7 years | PhD

My name is Casey Bennett and I have obtained my graduation, post-graduation and PhD from London Business School. I have been giving education to students for the last 7 years in the United Kingdom. I can help you deal with complex dissertation topics, assignments, and essays and finish them fast.