Change Management Assignment Sample

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Change Management Assignment

Introduction

Balfour Beatty is an international brand for the infrastructure group of companies. The company deals in development of buildings, creativity, and infrastructure that is used for welfare of the human beings. It also supports the social communities for developing economic growth. Company leading branches are in the US, UK and HongKong and have more than 26,000 employees over the world. Clients prefer Government departments,agencies, and private sector work for companies. Experience of a company over 110 years builds a large infrastructure over Issues or Problems of Change Management. The study introduces the wider concept of change management within the business organization.

Balfour Beatty facing problem during stagnation in UK that coalition government takes decision for financial crisis to no one pay to the company. Therefore, the market value of the company is going down with poor management and profit not raised by the company. Construction Balfour Beatty was legal because during Deflation Company margin is low to release out. Companies two third of project were process in UK and rest of all in East and USA(Chen, 2019).

In 2012 to 2016, the company lost Chief Executives,Chairman, and Finance Director. Carillion was rejected in 2014 for a one GBP million offer that was invested by John Liang. Company renewed work sessions and focused on primary activity. Renewed session of project started in US and UK market that leads by East and Australia. It is constricted in the management, reduces cost, and improves structure and implementation of business. The company of CEO Lan Rylatt has improved the organization and regret in business. It gives the strong power among investment cash and brings potential opportunity to promote the company. In the year,2016 Balfour Beatty profited the economy, finally GBP 67m from corporations (Aboelmagd, 2018).

Identification of change management issue in Balfour Beatty

The company finds out investment impression related to the existing problem for least capital investment. Therefore, Rylatt continued the investment for the company for portfolio credit GBP 1.2bn. In the year April 2020 Balfour Beatty considered contributing to the covid 19 pandemic. The company’saim is to maintain the position of Balfour Beatty that suffered from Covid-19 lockdown, and have some particular task on these days such as dividing the potential market productivity of benefit, it turns about 1000 million. E commercial site of Balfour Beatty is being faster for the user in the UK. Ideas and technology were created to make the future bright for the company. Workplaces in the US and UK generate 550 ideas for creating and sharing information for the employee (Ahmed, 2018). Companies consider the site for business brings the social distancing among these days for work from home. It also examines the employee's performance and skills to bring the market expertise and provide various services across the UK. Creating ideas and skills for the development of a company helps in fighting from such crises.

There are four themes to complete the 13 projects and are sponsored by the Executive Committee to deliver the necessary tasks and are responsible for developing the productivity quickly. The ideas among bouncing back were part of a project team that was invited to share their ideas to move forward. Workplaces are updated based on ideas that are created by bouncing back for channels through the CEO, blogs and providing videos, email, and presentations. It recognizes the company achievement and success of the company celebrating the personal thanks for the CEO. The company transparency among organization corruption and fraud cases are major in UK anti-corruption form. Company supports employment against poverty due to low income the charity funds support (Le 2017).

However, the construction company has suffered a loss of about £23m in the UK due to its problems in techniques and prices for the residential buildings (Price, 2021). Besides that, new skills and techniques implementation has resulted in creating issues like employee dissatisfaction, lack of resources and higher price in construction of residential buildings. These skills shortage, import tariffs on goods has affected capacity and ability of the company in the UK.

Company aims to gain characteristics for growing for international business to evaluate with changes in project for better skill and technique for grouping to operate several companies.

Individual Perspective

Company is leading the creation of industries to face the major challenge for the future. The digitization power produced a large quantity of productivity to improve the quality of product and time on delivery. As per the views of Nwinyokpugi (2018) employees are the biggest assets of the company and without whom a company cannot operate effectively. However, creating changes in techniques of construction may develop issues like resistance to change, skill gap and employee dissatisfaction in Balfour Beatty. Company infrastructure prefers to be good among the employment to bring the productivity growth for the sector in all countries. Skill gap among employees about new techniques may develop a perspective of resistance to change among them. Besides that, many employees prioritise working safety in the construction industry over any other factors. Therefore, lack of safety at the workplace by implementing new skills and techniques may also raise employee dissatisfaction. In order to mitigate these issues Balfour Beatty can provide accurate training about new construction techniques to its employees and enhance communication to strengthen relationships and reduce employee dissatisfaction.

The Prime Minister announced that the infrastructure has to increase for house building and develop the region around cities and outside areas, being focused by Balfour Beatty. Balfour Beatty supports industries among strong competitive markets in the UK for the genuine experience and edge for the opportunity (Jang et al. 2019). The policy integral for the response of the leaving vote is important to the EU. Planning of the company both for the skill and development are migrated with up skill on the workforce that was supported for the company, therefore increasing in apprentice and apprenticeship Levy. Companies have no interest in government intervention for the economy.

A new sector is formed especially for those industries that have risen in the competitive market that is supported by company strategy. These sectors might develop in future. Shortage of skill is a common denominator for several sectors and it is difficult to find skilled employee (Turk et al. 2017). Industries for infrastructure have major challenges for succeeding to access skilled workers Labour under the pipeline project recruitment for staff are demanding high, this may lead the company expenditure cost to increase and major projects having risk for delay. A policy response for both skills was to migrate based on employee skill in the UK and intelligent people are preferred for the company. The Government also observes industrial strategy among the skill shortage in employees and provides training to those people that have low skill. Companies want to succeed with an industrial strategy that pays attention to workers and promotes stability for work. The government is planning to increase the number of apprentices among 3 million and prefer to task.

Team perspective

The managers of the company need to understand the perspective of all people associated with the organisation before creating changes in operations and management. In the context of understanding the team's perspective, the interest of stakeholders, matrix resources, and delivery lead can be considered. It has been found that the company has aimed to create changes in their technique for international business. Stakeholders that consist of clients, investors, project management team may or may not be happy with the aimed changes. The organisation may have trouble in analysing changes with the stakeholders if they found changes as complete waste of time. The investors if not know about the benefits of changes, it will be difficult for them to cooperate. Therefore, to mitigate these issues the managers must communicate to all its stakeholders before introducing changes in organisation (Stouten et al. 2018). Customers trusted companies for delivering products being reliable, and safe. The company offers opportunity for customer support among the claims regarding the customer feedback.

The overall company production will be industrialized over the country equal to the whole economy. Besides that, the development in techniques may help in reducing the cost of construction. As a result satisfaction among clients associated with the industry may be developed. The delivery lead team of the company focuses on the outcomes of the project. Based on this it can be assumed that if the changes procedures and techniques deliver benefit to them then they may actively engage in change management.

Organizational Perspectives of the construction company

Construction companies include too many companies depending upon their organization's perspective structure. It also includes the public and private limited structure of the company, conglomerates, and holding companies. The framework implemented for the IT (Information technology) system is process-oriented. This is an organizational process that implements gradually innovation steps of learning is applied for the organization and various actors for the implementation process to be succeeded play a crucial role. By implementing changes,the organisation can gather a huge platform in the international business, which may deliver profit to Balfour Beatty. Along with that, the construction organisation may be introduced to multiple resources by applying changes in skills. However, employee dissatisfaction by changes can negatively affect the organisation and lower down its value. 

Organizational structure also includes divisional autarchy functional and matrix structure of the structural company. Many owners of the construction as far it helps from debts and liabilities shielding for small business LLC are considered an excellent choice and especially for those that are just starting their business on a small parameter choose a type of business structure such as an LLC business structure. The residential and non-residential construction of the industry comprises Townhouse construction, multi-unit apartment, and house construction that comes under residential construction while industrial building and commercial construction and building constitutional or institutional come under the non-residential construction companies. (Chen, 2019) The construction of the organizational structures depends upon five different types of factors such as networking, team, matrix divisional, and functional; these are the basic structure for the organizational structure according to their needs and demands. Each of the structures shows different advantages and disadvantages that are considered by the owner to implement and decide for business purposes. The blend of the functional and divisional structure is known to be the matrix structure. The approaches for the three-dimensional structure are team learning, organizational learning, and individual learning also called as three key dimensional structures.

The major model for an organization can be the line and staff modelling organization and one as well as the line organizations. Line organization can be defined as authority and responsibility to understand easily and provide one supervisor for each worker. Indeed, design a suitable organizational structure determining activities, assigned duties defined objectives are step by step key guidelines. The simple structure characteristics for an organization may involve departmentalization, decentralization, and centralization as well. (Aboelmagd, 2018) The elemental structure of an organizational company may include job grouping, department design, job design, authority designation, organizational hierarchy, and coordination in between the departments. The functional structure is that which divides the majority of the functions into several groups such as IT groups or information technology departments, marketing department, and finance department, and the production department. The company leading in telecommunication is that one abundantly spread over the countries. Many Successful marketing companies are vigorously connected with marketing management. Construction companies are generally neglected or misunderstood because they face many difficulties in the industry to apply conventional marketing management due to lack of research and the construction for the strategy of natural marketing and the theories of tailored marketing (Ahmed, 2018).

Issues

The major general issues in the construction industry that faces many challenges and difficulties such as the safety of the employees that are considered to be the first, Provision of electricity, preservation of the environment, skilled manpower, natural disaster effects, reduced investment in the real sector estate, need of multiple clearances, an influx of material prices. The biggest challenges, which are faced by the construction companies, are Poor flow of fistfuls cash over, shortage of skilled labour, small profit margin, poor planning, and safety risks, high cost of insurance, equipment breakdown, and communications. Delaying construction timing results in a lack of proper organization and increases many financial problems. There are also some challenges like per year growth and success of the company, about 54% of boomers facing trouble, which is considered to be statistics. All over the nation, there are thousands of baby boomers retiring per day approximately (Le, 2017). They gain requisite experience and knowledge all over their careers. The executives of the construction company must figure out a way to transfer the knowledge in the new batch that they are hiring timely. Arrangement benefits are not for the subcontractor but it is for the general contractor.

A solution regarding project management, which is integrated by submittals, daily reports, and order changing that, helps to improve the productivity of the field. Technology transition is the top issue of the construction company a few years before and the future can be shaped. (GC) General contractor owns system documentation to dispute a claim event, to revoke access GC will edit the information through subcontractors as found suitable. It can create additional work for the team; subcontractors need to maintain the management system of their document to protect themselves from arguments. Indeed to raise the trend of construction in the digital world of innovation BIM (Building information & modeling) is enhancing the ability of building process management. Constructions are improving efficiency energy with the help of subcontractors to visualize the project of constructions in each stage.

Many benefits are considered to be countless in BIM technology of incorporating construction processes, especially economically and environmentally. Carbon footprints can be reduced by environmentally BIM and enhancing the energy consumptions of the building. Overall cost up to 20% in the maintenance needs to reduce the consumption of the energy as proven by BIM. Many financial risks are assumed inherent to the construction project. Unfavorable terms such as consequential impacts, liquidated damages, guarantee coverage to increase receiving contracts by the subcontractors. Some included clauses are lien waivers, warranties, and payment conditions to change the orders, missed deadlines can hit the pocketbook. Last-hour document tracking or any delays can change the schedules, liquidated damages can be protected by disruptions is the only key against it to protect. Construction work is considered to be inherently dangerous, which makes insurance and compensation in workers' expenditure expand.

About 71% of respondents having risk, mitigation may experience injury and safety incidents at the end of 12 months. The company enforced the stricter punishment in which negligence is accused against the company (Turk et al. 2017). Financial penalties in addition the owner of some construction companies have been convicted of manslaughter by their supervisor. Materials like steel, aluminium, timber are used for construction. Rising base price is supposed to be common due to imposed tariffs. That can raise the construction overall and expand the cost of profit margins for the contractors. The way to add or edit clause contractors needs to allow wiggle room for changing in the cost of the material. Many of the materials originated from China and due to the pandemic, the supply chain was disrupted. The impact of disruption results in the price of materials becoming expensive.

Involvement related theories

Involvement-related theories are the Hierarchy of needs, scientific management theory, and project management theory as discussed based upon the management theories, model dispatching, and planning management and the other one is thermostat model. Marking and Grading firstly marking is considered to be the construction activity that involves reference and plot for the marking area plumbing, concreting, brick masonry are some of the examples of marking that helps workers in terms of the workplace to be able to orient themselves (Jang et al. 2019). While grading helps in long lasting and for maximum support to even ensure the buildings. Construction management theory helps to identify the actions of constructing companies and projects for efficiency. A project manager is needed for everyone to oversee the business functions for motivation and vision to carry the project. Construction management is a type of professional service that provides project construction and management in all aspects. The purpose of construction management is to control the cost, time, and quality to serve the best to the clients. Management of construction is compatible with all delivery-related methods the engineer or architect that is needed to design the product (Turk et al. 2017).

According to the stakeholder management theory, it is observed that the overall involvement of organizational stakeholders within the business management processes of an organization always helps in reducing the entire business issues associated with operational management procedures. In this regard, it can be considered that the managerial processes regarding the internal as well as external stakeholder management procedures are effective and may help in optimizing the overall managerial challenges during the processes management phenomenon (Erdogan et al. 2017). On the other hand, multiple academic theories associated with management and the stakeholder involvement processes can be considered in this regard for the overall betterment of the change management procedures. Together with this, the aspects related to change management as well as operational management can also be regarded as the significant factors associated with the business management perspectives of any organization that helps in ensuring the sustainable business growth of that institution ( Erdoganet al. 2017).

Conclusion

Change management is regarded as the fundamental factor associated with the business management processes of an enterprise that further helps in facilitating the entire operational processes of that organization. In this regard, any business organization needs to consider the overall concept associated with change management while considering the business management perspectives during the operational procedures. Therefore, from the organizational perspectives, it can be considered that the overall team structure as well as the team management processes associated with the change management concept needs to be aligned with the business operational processes first for the overall betterment of the entire business management procedures. In the mentioned organization, the change management has started while involving all the internal as well as external stakeholder of the enterprise that further helps in ensuring the overall success factors of the entire management processes. Therefore, from the perspectives, change management, as well as business management concepts, it can be evaluated that the project managers, business owners, and the organizational stakeholders need to be involved within the mentioned managerial processes in order to facilitate the entire business operational as well as management procedures. On the other hand, during the construction management processes, the mentioned organization uses an effective project management framework in order to facilitate the entire construction processes. In this regard, it can further be evaluated that the mentioned enterprise follows the overall change management concept appropriately for the betterment of the organizational business as well as operational processes. Along with this, the concept associated with stakeholder as well as vendor management can also be considered in this regard for the betterment of the entire change management processes within the organizational workplace

Company support in business for investment and further observe demands of customers so the productivity is reflected from the international market.

Part B

Kolb’s learning cycle

The learning cycle is regarded as experientially with learning stages that acquire new knowledge processes and the new idea to embrace the theory to change conceptualization, reflection experiences, and experimentation. (Watson et al 2019)

Abstract Conceptualization (AC) thinking

The mentioned aspect is regarded, as the process of related information of Kolb’s is learning cycle. Elements experience through gains of knowledge from learning and developing new ideas from the learning. Practicing for testing the ideas and planning to try out the learning outcomes is related to the assimilation of the information interested in new concepts of ideas. Reflection on reviewing the experiences and observations of learners towards the four stages of learning that acquire knowledge to the participants is a continuous process with new experiences. According to the observation of Chiu (2019), Kolb's learning is a holistic process in which implements of new ideas continue to create improvement. Kolb's learning is a useful model to grow the training practices. Kolb's learning cycle experiential has two levels of working and learning styles. Four separate learning styles and the other four stages of learning. The four stages of learning need to be followed in sequence to improve the learning’s and make it successful. The current event and scheduled activity experience itself the unexpected discussion. Experiences through the personal journey reflect publishing in participants by generalizing and applying them. Kolb's cycle theory is an organic and natural theory that people may be engaged in it even if they lack awareness of learning outcomes. It can be flexibly applied on different situation ranges; it also abstracted the concept of acquisition to involve the people in learning (Sudria et al. 2018).

Concrete experiences (CE) feeling

The concepts developed to provide an impetus for new experiences according to Kolb's theory(Widiastuti et al. 2018). Experience transformation that creates knowledge is a type of learning process. A typical learning cycle involves four learning stages and all the bases need to be touched by the learner. The situation of new experiences and existing experiences reinterpret concrete experiences. The inconsistencies between understanding and experience are particularly important for the reflection of new observations. Modification to raise the new ideas and an existing abstract concept visualize the person learning experiences. Learners apply to conceptualize their new idea in the world to see the result that happens around them is a type of active experimentation. A person can progress their learning experience and can check their efficiency of learning through this cycle. Reflection and observation lead to their experiences, the abstract concept to analyze, and the conclusion for generalizations that are used in the future for hypothesis-testing results from new experiences (Morris, 2020).

Active experimentation (AE) doing

Kolb's learning is considered the integrating to view learning mutually supporting and feeding to the next. Entering the cycle at any stage is possible to follow the logical sequences. Occurrence of effective learning executed only in the model of four stages of learning therefore not any cycle is effective of its learning procedure. Kolb's learning theory explains the learning style preferred naturally by the people different and single learning styles. Educational experiences and social environment are the various factors that influence an individual's preferred style. The learning style and styling choice are the variables of two pair products presented as axis lines each with modes of conflicting on either end. Performance of both the variables on the single line of the axis at a given time is not believed to be possible by Kolb's likewise feel and think (Rokhima et al. 2019).

Reflective observation (RO) watching

Learning journal for an individual is an essential and basic learning tool; a person to make an experienced note that emerges from the experiences can use it (Kempen et al. 2019). The purpose of learning a journal is specifically for writing and for creating, a journal personal blogging is also a kind of learning journal. Learning journals can be magazines, newspapers, scholarly journals that deal with a particular subject. The ideas for journalizing can be writing every day for the goals and stressing out the journal and problems for everyday life. Journalism controls and helps to improve moods by prioritizing problems, concerns, and fear. Opportunity to provide positivity in self-communication and to identify the negativity, a journal is exactly the collecting of articles from the magazine and published regularly over the year. Recent researches presented that the articles of journals are generally written for experts from the expert. It is found that publishing the article is processed in both online formats and print format. Learning journals may include issue-related topics for specific activities and can address them for resolving the issue. Simply a learning journal is an ongoing process for the collection of learning and writing, learning done for writing purposes.

The type of journal that focuses on inquiry clarifying the questions and one can ask and improve the question they are wondering about is regarded as a Question journal. Cognitive journals tend to write about the thinking tendencies and overtime changes in their thinking. (N.M. et al 2020) Change journal is a kind of journal similar to social change and personal changes in terms of framing in writing. The connecting journal is the learning journal that frames a connection between writing and things abstractly learners can write about scientific processes related to data, technology, and business. Transfer journal focuses on transferring their learning to the learners; it allows the use of knowledge to an event and the transferring process. Question journal is similar to learning journal that likely features less or more detail of imaginative entries based on musing and wondering of students. Visualization journal is the type of learning journal that promotes specific and acute visualization of knowledge and learning that can create visual metaphors for functioning. Doodle journal is a learning resource that is similar to disarming form and one can merely experience the learning’s without any requirements. Concept journal promotes the thinking abilities to concrete the abstract and about the gravity of learners' concepts, centrifugal and momentum are the types of connection journal. Digital journals that can be stored digitally this type of journal is not published (Radovi?et al. 2021).

Referencing List

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Chen, Z., 2019. Grand challenges in construction management. Frontiers in Built Environment5, p.31.

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Erdogan, S.A., Šaparauskas, J. and Turskis, Z., 2017. Decision making in construction management: AHP and expert choice approach. Procedia engineering172, pp.270-276.

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Jang, J.Y., Lee, C., Kim, J.I. and Kim, T.W., 2019. Research trends in off-site construction management: Review of literature at the process level. Modular and Offsite Construction (MOC) Summit Proceedings, pp.349-356.

Kang, Y., Jin, Z., Hyun, C. and Park, H., 2018. Construction management functions for developing countries: Case of Cambodia. J. Manag. Eng34, p.05018004.

Kempen, E. and Kruger, S.B., 2019. Kolb’s learning styles of optometry students at the University of the Free State, South Africa. African Vision and Eye Health78(1), p.9.

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