Understanding Person-Centred Integrated Care: Concepts, Practices, and Challenges

Discover the evaluation of integrative working, obstacles faced, and recommendations for improvement in this comprehensive analysis.

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Introduction of CW1: A Report on Person-Centred Integrated Care Assignment

Person-centred integrated care or PC-IC emphases the welfare of a humanistic, holistic approach that considers patients as their first priority. The main principle of the integrated care is to provide proper attention towards patients with long-term injuries. Patients with multiple problems as well as complexities are cured with the help of this system. The system works with a few pieces of tools that evaluate in this PC-IC process. A broad consensus about the patient’s experiences is unavailable for this integrative care process. The advanced tools of integrative processes only focused on general care and care events. The practice of a person-centred process helps to understand the basic needs of patients for healthcare.

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Detail Analysis of person-centred integrative care & practice

Person-centred care provides good facilities as well as cares to improve the long-term complexities of heath. The practice process and solutions focused on the all complexities of one particular person. The process helps to detect the intricacies and special features of each patient (local.gov.uk, 2022). The process respects and tried to fulfil every need of patients and gives therapy according to their preferences. The process helps to afford the dignity of every patient. Every member who is related to this integrative care process is respectful and compassionate towards their work. The practice process provides proper support and provides individual care for their patients.

The approach of person-centred is very crucial in healthcare sector. The process invented and developed by Carl Rogers, a famous psychologist. The psychologist created a therapeutic relationship with his patients. Therapeutic genuineness, empathy and unconditional positive influences are the three most crucial principle made by the psychologist. The psychologist suggested feeling and imagining the agony of the patients and it called empathy. The genuineness is called the togetherness of the actual range of empathy as well as congruence. The acceptance power of negative as well as positive experiences of person is called unconditional positive regard.

The integrative process helps to personalise the unique strength of every person. The practice supports leaving an individual life after facing a long-term illness. The whole process is based on a single assessment and this assessment is applied to the whole population (Riste et al. 2018). The citizens get more choices in this advanced process. The authority and members of this process have proper control over their social care budget. The complete budget of this integrative process helps provide proper care of health as well as society.

Evaluation of integrative working in own sphere of practice

Experts around the whole world are mainly focused on the performance level of the PCC model and the improvement level of the health system. Various concepts applied to this model but experts found some lack in this system. The conceptual framework of this model improved with the help of the collaboration process. The collaboration happens with the patient's partner and it is evidence of synthesis action (Shore et al. 2018). The implementation of case studies and frameworks is the result of best practices by the members of integrative care. Donabedian model is helps to make main principles of person-centred integrative care and practices. The model helps in the development process of integrative care and some positive outcomes happen for this model.

The integrative procedure explores the main matter that mostly affects patients. The system fixed some unique treatment processes based on an individual problem. The process gives proper support as well as care according to the problem of person. Integrative care helps to find proper goals according to the patient’s talent (Fraser et al. 2018). The goal helps to divert the attention of the patient and they feel happy to find their new passion. Long-term illness makes a person passionless as well as aimless. The therapy helps to fulfil every target that is fixed according to the passion of individual patients.

Obstruction of person-centred integrative care & practice

Conflict about organisational interest is the main barrier to this person-centred integrative process. Insufficiency of proper resources creates some problems in this process. The person-centred process cannot provide proper care for a lack of resources. The problem of budget and inadequate mechanisms are examples of the main problem in this system (ijic.org, 2022). The organisation is not able to buy the advanced mechanism for payment issues. The data collecting method from the patients are maintaining some traditional processes. The proper need of the patients cannot be detected with the help of a traditional data-collecting process.

The technical problem is the main obstruction of a person-centred process.

The poor technical system creates more difficulties in the data-collecting process. The personal data of patients does not have proper security and can be leaked at any time. The traditional data collection method is unable to detect the proper requirements and complexities of patients (Riste et al. 2018). The system does not maintain proper protocols for the data transmission process. The channels of communication do not have proper security. Pepper system of health insurance is not available in a few countries. The procedure is unable to provide proper service because they have a huge lack of employees. The lack of employees in this sector and some stigma are the main barriers to this process.

Recommendations for improvements

The recommendations for the improvement of “person-centred integrative process” are described below:

  • The person-centred integrative process helps to cure the complex problem of patients. The patients are comes from various cultural backgrounds and diversity of language is a common factor. The organisational faced various problems for diversity of languages.
  • Few psychological tests are helpful to understand the actual problem of individual patients (Rijken et al. 2022). Lack of budget obstructs the provision of proper care towards society. Charity and some promotion about the organisational works help to cure the budget problems.
  • Various modern technologies are budget friendly and provide some advanced facilities. The budget-friendly technologies can use to develop the care process.
  • Transportation barriers can be a big problem in this process. The organisation can use some digitalization processes to improve this huge problem. The experts can spread some positive thoughts via social media platforms (Foley et al. 2020).
  • Various social media platform gives the opportunity to do some positive work to make some reforms in society. The promotion of this sector helps to remove the shortage of employees.


The person-centred care focused on the problem of those patients who are facing long-term health problems. The patients are depressed about their long-term treatment process. The environment of the treatment sector is not very healthy for patients and for this reason they lost their all aims. The care process collects some personal data about patients. The data are helping to provide proper treatment to the patients. The likes, as well as dislikes of individual patients, are very important to fix their therapy process. The process respects every wish of individual patients and puts efforts to fulfil every requirement.



Foley, H., Steel, A. and Adams, J., 2020. Perceptions of person-centred care amongst individuals with chronic conditions who consult complementary medicine practitioners. Complementary Therapies in Medicine, 52, p.102518.

Fraser, M.W., Lombardi, B.M., Wu, S., de Saxe Zerden, L., Richman, E.L. and Fraher, E.P., 2018. Integrated primary care and social work: A systematic review. Journal of the Society for Social Work and Research, 9(2), pp.175-215.

Rijken, M., Close, J., Menting, J., Lette, M., Stoop, A., Zonneveld, N., De Bruin, S.R., Lloyd, H. and Heijmans, M., 2022. Assessing the experience of person?centred coordinated care of people with chronic conditions in the Netherlands: Validation of the Dutch P3CEQ. Health Expectations.

Riste, L.K., Coventry, P.A., Reilly, S.T., Bower, P. and Sanders, C., 2018. Enacting person?centredness in integrated care: A qualitative study of practice and perspectives within multidisciplinary groups in the care of older people. Health Expectations, 21(6), pp.1066-1074.

Shore, J.H., Yellowlees, P., Caudill, R., Johnston, B., Turvey, C., Mishkind, M., Krupinski, E., Myers, K., Shore, P., Kaftarian, E. and Hilty, D., 2018. Best practices in videoconferencing-based telemental health April 2018. Telemedicine and e-Health, 24(11), pp.827-832.


ijic.org, (2022), Person-centered and integrated care: a discussion of concepts, Available at: https://www.ijic.org/articles/abstract/10.5334/ijic.s3416/ [Accessed on: 28th November, 2022]

local.gov.uk, (2022), Person-centred integrative care, Available at: https://www.local.gov.uk/our-support/our-improvement-offer/care-and-health-improvement/integration-and-better-care-fund/better-care-fund/integration-resource-library/person-centred-care [Accessed on: 28th November, 2022]


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