Essay On Healthcare Management
Get free written samples from our Top-Notch subject experts and Online Assignment Help team.
This essay introduces how organisational behaviour can improve the performance of the health care manager of the UAE. Organisational behaviour, healthcare management, and the importance of organisational behaviour in enhancing the performance of healthcare managers in the UAE will be deeply discussed in the essay. How concepts of organisational behaviour, i.e., OB, help in improving the performance of the health care manager will be identified and analysed within this essay.
Organisational behaviour refers to the study of the behaviour of individuals within an organisation, the way these individuals behave with each other, and organisational behaviour. It simply means the study of individual and group behaviour within an organisation. The concept and principles of organisational behaviour can apply in organisations like healthcare organisations to make their operations more effective. OB also helps a healthcare organisation, which means the healthcare managers analyse the internal and environmental factors along with their impacts on the ways employees behave and perform. Organisational behaviour is considered important for a healthcare organisation because it helps to identify the way employees communicate, interact, and collaborate to achieve organisational goals (Chen et al., 2021). Understanding and application of OB principles directly affect the success of organisations.
& Extra 10% OFF on your WhatsApp order!
Healthcare management refers to administrating, managing, and overseeing the whole system of a healthcare organisation. Healthcare management involves planning, analysing, directing, and managing the non-clinical matters within the healthcare organisations like hospitals and more. This is an essential branch of management that requires managers to have strong knowledge of technology along with healthcare (Bharsakade et al., 2021). Good healthcare management allows the healthcare organisation to have highly motivated employees, better leaders, healthy relationships with stakeholders with effective communication, better conflict and change management processes, and proactively managed tasks and activities.
Healthcare managers perform important activities for an organisation that provides healthcare services. These managers ensure keeping the hospital staff, i.e., the doctors, nurses, ward boys, and other members, running to provide effective services to the patients. The healthcare managers ensure that the hospitals have enough support and direction to give essential care to the patients to keep them healthy. The healthcare managers work behind the scenes, but their role and performance matter a lot. These managers play an immensely important role in the development of innovative and new medical essentials that are helpful for the healthcare service providers, enhancing the available treatment options to serve the local communities better.
The role of healthcare managers in the UAE includes the development of strong objectives and goals of a healthcare organisation and recruiting, training, and supervising the whole medical staff to perform better. Also, to ensure compliance with laws regarding patient privacy in the UAE and the other regulations of the government (Laukka et al., 2020). The Healthcare managers are also responsible for creating and managing the healthcare work schedule, maintaining the health records of patients, monitoring the budgets of the organisation, maintaining healthy communication with medical staff, stakeholders, and the department heads, and identifying the ways for making the organisational healthcare services improved and efficient.
Organisational behaviour improves the performance of a healthcare manager in the UAE because it makes the manager work in a better way in lots of aspects. Using the concepts of organisational behaviour allows the healthcare manager to communicate and interact effectively, and that too by considering the opinion of others, which ultimately makes the performance improved. OB allows the manager to foster teamwork within the healthcare organisation, like the doctors collaborating for performing a particular complex operation and the teamwork of other staff like nurses, technical staff, and healthcare specialists (Borkowski & Meese, 2020). The principle of organisational behaviour allows the manager to predict the happening and effects of internal and external environmental factors so that they can prepare themselves with better strategies. OB ensures the healthcare manager is more flexible for improving his/her performance ultimately.
Organisational behaviour will allow the healthcare manager of the UAE to manage the stress and conflicts in a better way within the healthcare organisation. It is because OB will help these managers to better predict the behaviour of staff members individually and in the group as well. This will lead them to have an idea about conflicts in the past, which the managers will be able to either eliminate or manage effectively with conflict and stress management strategies. This will make the performance of the healthcare manager improved. With the application of principles of organisational behaviour, the healthcare managers are also able to manage their time better to guide and supervise the medical/clinical staff of the healthcare organisation. Being able to be good at time management makes the performance better. The healthcare managers in the UAE, with the use of OB, will be able to make better and more informed decisions that will ultimately make improvements in the way they perform for the organisation's growth and success. Though the healthcare managers do not take clinical decisions, they manage all the non-clinical tasks and activities. This affects the health and wellbeing of patients indirectly. So, taking informed decisions is a must for healthcare managers, which can be done effectively by using the principles of organisational behaviour.
Organisational behaviour makes performance improved because it allows the healthcare manager to foster much better leadership within the healthcare organisation. It leads to motivating the employees and boosting the satisfaction level of both the employees and the patients as well. Better results of organisational performance demonstrate the better performance of healthcare managers. Organisational behaviour can be called a discipline that makes the healthcare managers better administer the activities, tasks, and overall working of a healthcare organisation. With enough understanding of organisational behaviour, the healthcare managers of the UAE make better policies to enhance the overall organisational performance by ensuring enhancement in the level of patient satisfaction. Making better policies and frameworks for performing non-clinical and clinical activities in an organisation improves the performance of healthcare managers (Karanika & Biron, 2020). Organisational behaviour allows the healthcare managers to have a roadmap of their way of working, which ultimately makes them perform better for the healthcare organisational success.
References
- Bharsakade, R. S., Acharya, P., Ganapathy, L., & Tiwari, M. K. (2021). A lean approach to healthcare management using multi-criteria decision-making. Opsearch, 1-26.
- Borkowski, N., & Meese, K. A. (2020). Organisational behaviour in health care. Jones & Bartlett Learning.
- Chen, X., Latham, G. P., Piccolo, R. F., & Itzchakov, G. (2021). An enumerative review and a meta‐analysis of primed goal effects on organisational behaviour. Applied Psychology, 70(1), 216-253.
- Karanika-Murray, M., & Biron, C. (2020). The health-performance framework of presenteeism: Towards understanding an adaptive behaviour. Human Relations, 73(2), 242-261.
- Laukka, E., Huhtakangas, M., Heponiemi, T., & Kanste, O. (2020). Identifying the roles of healthcare leaders in hit implementation: a scoping review of the quantitative and qualitative evidence. International journal of environmental research and public health, 17(8), 2865.