21 Pages
5173 Words
Introduction Of The Leading And Managing Organizational Resources
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Leadership and financial management are one of the most essential business criteria of an organisation and each company tries to improve financial management to improve its sustainability. The principal aim of this study is to focus on the challenges or opportunities of WeWork in terms of integrating leadership as well as financial management. This study also aimed for evaluating the impact of information systems to improve the decision-making process. Effective and efficient improvement of sustainable leadership is a core component of any business organisation that has a great impact on the appropriate resource management, and revenue collection process as well as developing the financial performances of any business organisation.
This report will focus on the leadership as well as the financial performance of the organisation which has several issues to deal with. Apart from that this organisation also deals with the appropriate decision-making process which has a great impact on the leadership process as well as the financial performance. Different models or theories will be mentioned in the study to evaluate properly the resource capability as well as the financial performance of the organisation. The required knowledge, skills or approaches will also be mentioned in this study for orchestrating the useful utilization of the financial resources, procedures as well as other operational systems.
Background of the company
WeWork is a renowned company that mainly provides solutions in flexible workplaces which include conventional offices, shared workplaces as well as office suites along with some personal amenities. It is a co-working facility provider that is based in New York City, US (Nasution, 2019). This organisation was founded in 2008 and runs its business in 756 locations in more than 38 countries all over the world. The current CEO of the organisation Sandeep Mathrani has a great contribution to the success and excellent financial performance of the company (forbes.com, 2022). In the current situation, this organisation deals with more than 590,000 employees across the world.
Challenges and opportunities of WeWork in integrating leadership and financial management
Challenges
WeWork faced many integrating challenges in leadership and financial management. In every organization, there was a person, who can lead the company toward success, that person is called a leader. This leader should have leadership qualities to handle all circumstances of the company (Iqbal, 2021). A leader has faced many challenges to create a good graph of the company. Some basic leadership challenges create a good image of a leader.
- Developing employees is the basic challenge for a leader. This is the challenge of developing others and guiding them on their problem, for a fresher employee who does not know about the work, the leader also coaches and monitors them.
- Managing stakeholders is also a leadership challenge. In this leadership challenge, they have to manage the relationship, politics, and image in the work environment (Burawat, 2019). The founder of WeWork resigns from his position, for not being faced with the challenges as a leader.
- Lack of listening to the employees moreover themselves is another opportunity of this organisation. This self-interest is often accompanied by an unwillingness to listen to others. This leadership challenge is faced by many leaders but a good leadership quality is how to face the challenge and the situation.
- Distraction is the most common challenge faced by a leader. Leaders who are not happy with their position, although they wanted something more are the first step toward destruction (Siagian et al. 2020). In WeWork disengagement from day to day is one of the worst situations in the company.
Lastly, the challenge which a leader faced in WeWork as it detracts from the mission. Much research says if power can literally go to someone's head, they become more impulsive and less interested in seeing things from others’ viewpoints (Ahmad et al. 2021). Because of that, the company’s CEO spent too much time enhancing their personal reputation instead of the values of the company.
Opportunities
A few years back WeWork's leadership quality is better than now. But now the leader or the CEO of the company is more focused on his personal image instead of the ethics or values and image of the company (Iqbal et al. 2020). A proper leadership quality enhances the opportunity for a company. There are many opportunities that are given by a good leader.
- Implements vision and values are the first opportunities that a company has for its leader. Most businesses have a vision of where they would like to be in the future. The value of WeWork is not in a good situation in this case study (Al Muhairi and Nobanee, 2019). Nowadays the CEO has accepted their flows to the success of the company.
- Ensuring effective communication made a connection between employees and leaders. Creating an organization is the most difficult decision to make. When big business decisions are made there has to be effective communication with everyone because employees do not also accept the decision but good and effective communication can make it happen (Boon et al. 2019). In WeWork, the CEO disengages from day to day. So, the employees are not able to communicate with the hierarchy. Because of that, the company’s structure has fallen down.
- Creating the image of the company is the opportunity for a good leader's decision-making process. In the future where the company will be, it depends on the leader’s decision (Tsai et al. 2019). A leader’s decision gives an opportunity to go forward toward achievement.
- Providing appropriate resources is the basic thing to do to get the opportunity for any company. Having the right tools to do a job is very important for every employee, so the organization should take all responsibility to give them all types of tools that they want (Al Muhairi and Nobanee, 2019). After employee’s satisfaction, the organization has the opportunity to enhance its quality of service.
WeWork is a company that starts great but after many situations and take the wrong decisions, having overconfidence about the company, the CEO’s enhancing personal reputation is the basic thing that for the company falls down.
Power and Politics in "WeWork"
WeWork is a renowned company that provides solutions so that individuals or employees can work flexibly in the workplace. The internal and external work environment includes “conventional offices, shared workplaces, and offices that are associated with some personal amenities”. Power and political issues can be reduced in the workplace if there is a diversified group at work. In the workplace, the involvement of power and politics use deals with the establishment of social networking and an effective communication channel within the workplace. This channel allows the company to achieve its goals and objectives through changes in its business operational plan and staff performance and productivity.
The politics in WeWork is the “self-serving behaviour” that helps the staffs to raise the probability of gaining positive outcomes in services. This also allows the employees to work according to their personal interests without affecting the company’s policies and norms.
Contribution of information systems to appropriate decision-making process
Information system is an integrated set of components for collecting, processing data, analyzing information, and storing it. This system provides information, knowledge, business products, and digital products. Informational systems are mainly used in inter-organizational supply chains and electronic markets (Hamouche, 2021). A major new technology for recording and storing informational systems was invented over millennia. For a company, this information system contributes to taking appropriate decision-making process (Obrenovic et al. 2020). There are many types of decision-making processes in which information system helps a lot.
- Managing business data in information technology is better instead of calculating renewal rates by hand. Managers and business owners need to be informed all about the company’s key areas, opportunities, and responsibilities. In technology, there are all types of details stored by the company (Kyrylov et al. 2020). For that reason, if the company’s hierarchy wants any type of calculation or sales of the last six years there was no problem to give them.
- Informing business decisions is valid only when it has proof. A management information system always improves the decision-making process, because the information system has all relevant accurate and timely gathered information which is very effective for a business to inform others, and know their own company in which stage they belong. Information system helps to cross-check or self-checks the information (Alexander, 2018). With the help of IT professionals, the system also shows, where information missing and what the information is is.
- Analyzing business trends can also be known by the information system. In the management sector, a key part is preparing a foresight vision, strategic planning, and budgets. Through this information system, there was much past management data contained, from which a company analyzes their good or bad situations (Gomez, Bernet, 2019). For this storage capacity, they include all their expenses, information on revenue, production, and customer services to analyze the stage of the company and how they revive in that situation.
- Examining strategy and scenarios by the information system is the most common thing in an organization. Information systems always help to gather other information which the company did not follow previously, after seeing that they can make new strategies to attract people toward the organization (forbes.com, 2022). After data analysis information system shows many ways to create many strategies and make many scenarios (Daniel, 2019). Maybe the past scenario evaluates some new ideas for the company. For example, if budgets increase then the company has the information system to see past scenarios to stop past strategies and create a new strategy.
According to recent research, it is disclosed that WeWork is a successful business organisation with good financial performance and any kind of competitive disadvantages cannot be seen in this organisation. Apart from that in terms of the value of the organisation, the competitive parity is seen but it is not rare at all (Aydiner et al. 2019). The temporary competitive advantages have a great impact on the variability and rareness of the organisation. Some unapplied competitive advantages can be seen within the business performances that this organisation is excellent in the competitive sustainability advantages.
Evaluation of resource improvement management and enhancing productivity and performance
Theories, models or frameworks for analysing decision-making and performance improvement
Proper decision-making can lead to the organisation's success and improve competitive sustainability. The decision-making process is fully controlled by the executives as well as the managers of the organisation that abide by all the employees and other subordinates. A gradual improvement in the financial performance of WeWork after the foundation is seen but during and after the pandemic situation the organisation suffered a lot in terms of its financial performance (Ågerfalk et al. 2020). The business leaders of this organisation mainly follow the “Simon Decision Making Theory” in their business process that guides to maintain the intelligent performances of the business staff and sustainability improvement.
According to the above figure it is clearly seen that in the initial stage the revenue collection rate of this organisation was gradually increasing but during the pandemic situation the organisation earned a lower amount of revenue from the previous situation. In 2016, the revenue collection amount was $415 million US dollars that were increased by more than 400% in 2018 to $1,820 million US dollars. This ratio clearly disclosed that the organisation was running its business successfully with the help of a proper decision-making process and leadership management (Duan et al. 2019). In 2019, the revenue collection process of this organisation was $3,500 million US dollars that were increased by more than 200% but during the pandemic situation, the organisation faced a business loss by earning only $3200 million US dollars.
This particular theory guides the improvement of the specialization in business performances by using scientific tools and technology to develop the outcomes of the company’s performances. Apart from that, this theory improves the decision-making process by understanding the marketing mechanism properly as well as enhancing the operations involved in the organisational procedures that lead to the improvement of annual revenue collection. This theory guides to provide a wide range of information for solving all the business issues that guide running a successful business organisation smoothly (Abdel-Basset and Mohamed, 2018). The performances of the employees also depended on proper decision-making.
Another important model that is used by WeWork for the improvement the decision-making, as well as lead management, is the “Rational decision-making model”. This model is very effective for the organisation as it properly defines the business issues and guides the identification of the criteria for judging the possible solution (Saura et al. 2022). Apart from that, it is also effective for providing an alternative solution as determine the best solution for any business issues. This business model guides to improve leadership performances as this model assists to run all the business performances smoothly by providing the best ideas. The leadership performances of WeWork become stronger after the application of this model as it guides to improve the problem-solving, decision-making as well as strategic application performances (Abdel-Basset and Mohamed, 2018). The risk management performances also improved after the implementation of this model into the business process.
"Edgar H Schein's Ice-Berg” model about WeWork culture
“Edgar H Schein's Ice-Berg model” helps to improve the workplace culture of WeWork by reducing the issues of discrimination and inequality and promoting equality and diversity at work. The model is quite useful as it explains some cultural aspects of the company that are visible to all staff and some hidden aspects that are difficult for external stakeholders to identify. This model is referred to as the dynamic model of learning that states how workplace culture can be improved and positivity can be incorporated at work.
Managing Organizational Culture
In WeWork organisational culture can be managed through several effective ways. The ways of incorporating a positive workplace culture are stated below.
- Starting the business with a clear vision and objectives.
- Establishing an effective collaborative and communicative channel wiring the organisation among all employees and upper-level management.
- Maintaining consistency, adaptability, and stability at work.
- Communicating with others about workplace issues and supporting and motivating others at work to get equal support.
- Respecting and valuing each other opinions and ideas to enhance positivity in the internal work environment.
- Making every staff happier by rewarding them for their high performance and productivity.
Relevant models, theories and frameworks synthesizing capability of resource capability and organisational performances
Models or theories are the crucial criteria for the organisation to improve the organisational performance as well as the financial performance. “The Resource-Based View” is one of the most crucial business models that guide the improvement of resource capability as well as organisational performance. The capability of the leaders of an organisation was improved by the application of this model which leads to the success or sustainability improvement of the organisation (globalcitizen.org, 2022). According to this model sustainability as well as the business performance of a company is mostly dependent on the valuable, inimitable as well as non-substitutable resources of the organisation (Saura et al. 2022). Apart from that, this model mainly focuses on resource management as well as financial performance for sustainability improvement.
The financial resource of the organisation is gradually increasing with time which guides to providing a greater sustainability rate to this organisation. In the current situation, the annual revenue of this organisation is more than US $2.57 billion and the operation resource capability is around US $-4.44 billion which was increased by more than 56% from the previous situation. Apart from that, the total asset of the organization calculated in 2021 was US $21.76 billion which was improved to US $19.06 billion in 2020 (Shamim et al. 2019). The entire equity of this organisation was US $-1.45 billion calculated in 2021 which has a great impact on the financial performance of the organisation.
VIRO framework is one of the most important business framework guides to improve the business performances as it provides an original view of the organisational performances. The financial performances along with the operational activities can be clearly seen through this framework, this particular model guides the improvement of the business's financial performances by rectifying the shortcomings as well as the alternation of existing strategies of the organisation.
According to this VIRO framework, it can be easily evaluated that the organisation has a great source of resources that guides it to make the organisation successful and provide a competitive advantage in the competitive business market. This framework disclosed that the organisation proper a great design for business or other construction that is very valuable, rate as well as organised but it can be immutable. The site selection techniques as well as the construction technology is very unique that has a high value and it is rare as well (Shamim et al. 2019). An efficient team of technology or architects works in this organisation that guides the improve the brand value as well as the organisational performance.
Required knowledge, skills approach, and abilities to utilize the resources and processes effectively
P[roper utilisation of recourse is very essential for the success as well as sustainability improvement of the organisation that guides improvement of the competitive sustainability of the organisation compared to other organisations. There are several pieces of knowledge, skills, as well as individual abilities, are required to properly utilise the organisation's financial resources and process them effectively (Shamim et al. 2019). The business leaders or the executives are fully responsible for the organization’s resource management and process them effectively.
Obtaining a proper realistic view of the business organisation is one of the most important aspects that guide the utilisation of the organisational financial resources. Apart from that, the leaders of the organisation should manage the requests for prioritising work as well as setting the appropriate expectations with the help of principal stakeholders. Determination of the true availability of resources is very important and put the proper resource in the right place and time for the best results (Shamim et al. 2019). Proper understanding of the roles or skills of the employees is another skill that guides hiring for fulfilling the organisational stakeholder communities.
Another skill for leaders is communication skills among the project as well as the resource managers along with the other team members to improve the utilization process of the financial resource is another important aspect that guides to improve the sustainability of the organisation. Another capability of the business leader is to identify the business issues as early as possible so that there is an opportunity to solve the problems quickly. Implementation of proper objective methods for prioritizing work ensuring as per requirements should be balanced by the leaders that guide to improving of the business revenue collection process as well as competitive advantages (He et al. 2021). Strategy application is another important strategy that guides the improvement of the business process to improve business performance as well as organisational productivity.
Implementation of proper strategy as well as different effective methods or policy implementation is a very important capability of a business leader. Strategic implementation can guide the improvement of organizational productivity as well as develop the revenue collection process. The innovative drive in technology implementation is another important capability for business executives that can lead to business success in all types of business operations (Shamim et al. 2019). The implementation of different advanced tools as technology guides to improve the efficiency of the business performances.
“Community-based natural resource management” is one of the most appropriate leadership approaches that guide to improve leadership performances that lead to business success as well as organisational productivity. This approaches guides the leaders to use the natural resources properly in the business process of the organization. Another important leadership approach is the “precautionary approach” which is helpful in dealing with some risk factors as well as situational issues within the workplace (He et al. 2021). WeWork is one of the most renowned business organisations which showed its great speed in the increment annual revenue collection process and has maintained these approaches to deal with different business issues.
Conclusion and recommendations
Taking into consideration the above study it can be concluded that WeWork, the renowned business organisation successfully maintains its financial resources for revenue improvement as the organisational productivity. This study focuses on the sustainable leadership initiatives that guide the development of the process of financial resource management as well as enhance the performance of the organisation. Apart from that, this report focuses on the financial performance of WeWork and the “human resource management”.
This study disclosed that the organisation faced several challenges in terms of their operations as well as financial performance like communication issues among the stakeholder and the organisation faced difficulties in managing all the stakeholders accordingly. Apart from that, there are some leadership challenges faced by the organisation and it is also seen that the employees are not happy with the leading performance which affects the employee retention rate. The organisation implemented several strategies that guide it to improve the communication systems as well as solve leadership issues. The “Rational decision-making model” and “Simon Decision Making Theory” has been applied in this organisation that guides to improve the organisational performance.
Recommendations
The organisation is currently facing some problems in the lead performances that have a great impact on the business performance. Therefore the organisation should focus on leadership performance as the satisfaction level of the employees (Burton et al. 2020). Apart from that, the organisation has also faced some operational performances that guide it to improve its organisational performance.
- Implement effective leadership strategies: Effective leadership strategies guide improving the organisational performances as collaboration among the business leader and the subordinates. Coercive as well as authoritative leadership is the most appropriate leadership strategy that guides to improve leadership performance.
- Improvement of internal communication system: A communication issue is seen among the employees with the business leaders. Apart from that, miscommunication is seen among the stakeholders that can be improved with the help of different communication strategies (Bag et al. 2021). Democratic leadership will be effective to improve the communication systems.
- Improve the resource management operations: The organisation can focus on resource management and implement a different resource management strategy that guides to improve the organisational performance (Burton et al. 2020). The financial and human resources can be improved after proper utilisation of the resource with the application of strategies. Effective policy can also be applied for the improvement of resource management.
- Set a clear objective goal: It is very important to any organisation to set clear goals or objectives for the organisation to achieve. WeWork has a business goal that is not clear to all the employees that should be rectified (Fatorachian and Kazemi, 2021). For that purpose, the creation of a friendly atmosphere is very important and guides to improve organisation performance or productivity.
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