Method Of Assessment Management Report Sample

Method of Assessment Management Report: Exploring Techniques and Best Practices

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Introduction OfMethod Of Assessment – Management Report

Based on recent CQC reports of South London and Maudsley NHS Foundation Trust (SLAM) provide services to people with Mental Health nursing requirements, one service development topic that could be address is “the demand for more modified care plans and better communication between healthcare professional and service users”. SLAM could also prioritize improving communication between healthcare expert, both within their own team and between diverse teams involved in a service user's care (Grote, et. al. 2021). This could include put into practice more efficient systems for sharing information, such as electronic health records or protected messaging platforms, as well as providing training and carry to staff to make sure they have the skills and knowledge desirable to converse efficiently with service users and each other.

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According to the CQC information, some service users felt that their care tactics were not tailored to their individual requirements and that they were not concerned enough in decision about their treatment. In adding up, there was apprehension about communication between diverse healthcare professional involved in a service user's care, which could lead to significant information being missed or misinterpreted (Richardson, et. al. 2019). To address these issues, SLAM could focus on implement more modified care plans that take into account each individual's specific requirements and preference. This could involve working more intimately with service users to develop their care plans, and regularly review and update them as desirable.


The Care Quality Commission (CQC) is a self-governing regulator of health and social care services in England. Their examination reports provide information about the quality of care and services provide by healthcare providers (Rayner, 2022). The examination procedure involves site visits, interviews with staff and service users, and examination of information and data.

Overview of SLAM, Challenges and rationale for selecting the CQC

South London and Maudsley NHS Foundation Trust (SLAM) is a mental health and community health services contributor in the United Kingdom (Glasper, 2021). SLAM provide a wide range of mental health services, including adult and children's mental health services, forensic mental health services, and expert services for people with eating disorders, personality disorder, and autism.

SLAM's services cover a large area of South London and parts of Kent, and they transport their services through society mental health teams, inpatient units, day centres, and other specialist services (Halliwell, 2021). Like many healthcare providers, the company faces a range of challenges and barriers in delivering high-quality services, including labour force shortages, limited funding, and rising demand for mental health services.

Define key terminologies inherit in the service improvement

The service improvement of SLAM involves improving modified care plans and communication between healthcare professionals to make sure high-quality mental health nursing services for service users. Pertinent terminologies include person-centred care, communication, care planning, and multidisciplinary teams. The National Institute for Health and Care Excellence (NICE) provides guidelines on person-centred care and care planning, while the Royal College of Nursing (RCN) offers guidance on effectual communication in healthcare (Frankova, 2020). The UK government's NHS long term plan also emphasizes the importance of integrated care and multidisciplinary teams in delivering high-quality healthcare services.

Present information on Care Quality Commission (CQC) reports in the healthcare industry, the coverage, and limitations

The needs of organization’s service users are diverse and complex, ranging from people with severe and enduring mental illness to those with less severe mental health issues, such as anxiety and depression. Company’s services aim to support these persons to recover and lead fulfilling lives, with a focus on providing person-cantered care that is modified to each individual's needs and preferences (Tulloch, et. al. 2021). Their employs a wide variety of staff, including psychiatrists, nurses, psychologists, occupational therapists, social workers, and support workers. These staff works together as part of multidisciplinary teams to provide integrated care to service users.

Discuss the rationale, need, and scope for the proposed service improvement

The motive for selecting the CQC report for this project is that it provides a complete overview of the quality of SLAM's mental health services, based on an widespread inspection process (Halliwell, 2020). The report highlights areas where the organization is performing well, as well as areas where there is room for development, and provides insights into the experiences of service user and employees.


To express comprehensive knowledge and analytical consciousness of current and complex issues and development in mental health nursing, it is significant to draw upon a range of confirmation and research. This may include legislation and ethical models, research on service delivery and evaluation method, research in nursing practice, nationwide reports and guidelines, and specialized supervision and reports.

For instance, the recent Care Quality Commission (CQC) report on SLAM highlighted the importance of patient-cantered care and the need for better staff training and communication. This finding is support by research in nursing practice, which has shown that a patient-centred approach can improve patient approval and outcomes. Likewise, research on service evaluation methods has highlighted the importance of regular appraisal and evaluation of mental health care services to drive improvement.

National reports and strategy, such as the National Institute for Health and Care Excellence (NICE) guidelines on the conduct and management of mental health conditions, can also provide valuable insights into best practices and evidence-based interventions. Professional leadership and reports from organizations such as the Royal College of Nursing can also provide precious guidance on ethical considerations and best practice in mental health nursing.

In adding up to drawing upon obtainable research and evidence, it is important to also propose new hypotheses and approaches to speak to ongoing challenges and gaps in mental health nursing put into practice. This may engage exploring new service release models, innovative behavior approaches, or novel evaluation methods.


The change management report approach in this background would involve several steps, including identify the requirement for improvement, important the scope of the improvement, planning the improvement, engaging stakeholders, implementing the improvement, and evaluate the outcomes of the development (Hart, 2019). The approach could involve reviewing, sourcing, and interpreting available evidence from the CQC report, and also other relevant reports and source of information. This could include data on service user experience, staff feedback, and outcome data related to the superiority of care provided.

Interviews with stakeholders, as well as service users, healthcare professionals, and management staff, could also offer valuable insights into the areas where improvement is needed and how best to put into practice the improvement (Lewis, 2022). The process could involve using a diversity of data collection methods, such as focus groups, surveys, and one-on-one interviews, to meet feedback and opinion from stakeholders.

The change management report approach would involve a methodical and evidence-based process to recognize, plan, implement and evaluate service improvement initiatives based on the findings of the CQC report and other pertinent sources of information.

Results and key findings

The Care Quality Commission (CQC) report the case company highlighted both positive aspect and areas requiring development in the organization's stipulation of mental health services to persons with nursing requirements. The key findings of the report included:

  • SLAM had good leadership and governance arrangements, with a clear vision and approach for service delivery.
  • Service users and their families had positive experience of care, with staff treating them with admiration and sympathy (Grote, al. 2021).
  • Though, there were concerns about the quality and security of care in some areas, particularly around the organization of medicines and risk assessments (Campbell, al. 2019).
  • There was also concern about the efficiency of care planning, with some service users reporting that their care plans were not modified or regularly reviewed.
  • Lastly, there were issues with communication between employees, with some service user’s coverage that they did not receive reliable information from different professional involved in their care.

To support service development, the report recommended that SLAM focus on improving modified care planning and communication between healthcare professionals to make sure high-quality mental health nursing services for service users. This could engage implementing systems to ensure that care plans are regularly reviewed and rationalized, and improving communication between multidisciplinary teams to make sure that service users receive consistent information and support (Ramadan, 2021). The report also recommended that SLAM improve the management of medicines and risk assessment to ensure that service users receive safe and effectual care.

The CQC report on company provides a important source of information to hold up service improvement initiatives in the company’s provision of mental health services. By address the areas requiring development highlighted in the report, SLAM can work towards delivering high-quality, person-centered care that meets the requirements of individuals with nursing requirements.


Based on the CQC report findings, there was area requiring development in the provision of mental health services to persons with nursing wants by South London and Maudsley NHS Foundation Trust (SLAM) (Boyd, et. al. 2020). The report highlighted concern about the quality and security of care in some areas, mainly around the management of medicines and risk assessment, the efficiency of care planning, and communication between staff.

To address these areas of concern, the management report prioritize on developing and implementing evidence-based intervention to perk up personalized care planning, communication, and the management of medicine and risk assessments. For example, the management could adopt person-cantered approach to care planning and put into practice regular staff training on effectual communication, with an emphasis on multidisciplinary team working (Kulkarni and Kulkarni, 2019). In addition, the management could introduce usual audits to assess compliance with medicine management guidelines and improve the quality of risk assessment.

The meaning of the management report lies in its possible to get better the quality of care for individuals with nursing wants that access mental health services from SLAM. By implement the recommendations from the CQC report and ensure that care is delivering in line with best practices, SLAM can work towards meeting the requirements of service users and improving their outcome. To evaluate whether the aim of the management report has been achieve, it would be necessary to supervise and evaluate the efficiency of the interventions implemented to progress care quality (Jade, et. al. 2020). This could involve assessing the impact of the interventions on key outcome, such as service user satisfaction, security, and clinical outcomes. By tracking these indicators over time, the organization can identify whether further changes are needed to continue to improve the quality of care.

Change management plan

Change management model, explain the rational for choosing the model, recognize stakeholders and use change model to suggest a SMART change management action plan.

For the planned change management action plan, the ADKAR, which stands for awareness, desire, knowledge, ability, and reinforcement change model, will be used. The ADKAR model was chosen because it is a goal-oriented model that emphasizes the individual and their response to change. It can be used to recognize the barriers and drivers of change and direct the growth of strategies that are focused on achieving specific outcome (Rodríguez-Sánchez, et. al. 2019). In this case, the model can be used to identify and address the barrier to implementing the recommendations of the CQC account, such as resistance to change amid staff and insufficient knowledge of evidence-based interventions.

Stakeholders for this change management plan will include service families, users, clinical, front-line staff, and operational managers, and executives.

Proposed SMART Change Management Action Plan:

  • Awareness: augment awareness of the significance of implementing the CQC report recommendation and the benefits to service users, family, and staff. This can be achieve by just beginning and distribute information materials (e.g., newsletters, emails, and posters) that draw round the key findings of the CQC report, the foundation for the planned changes, and the benefits of implement the recommendations.
  • Desire: promote a desire to hold up the implementation of the CQC report recommendations among stakeholders. This can be achieved by involving stakeholders in the change procedure through focus group discussions, surveys, and feedback sessions to meet their opinions and ideas on the proposed changes (Barlette, and Baillette, 2022). This will help to ensure that stakeholders are occupied in the change procedure and feel invested in the accomplishment of the future changes.
  • Knowledge: Develop and offer training programs that will provide stakeholders with the information and skills to put into practice the CQC report recommendations. This will involve developing education materials and as long as training sessions that will focus on topics such as evidence-based intervention for communication skills, personalized care planning, and medicine management guidelines.
  • Ability: make sure that stakeholders have the ability to put into practice the CQC report recommendations by providing them with the necessary resources, tools, and support. This will involve developing and providing access to tools and resources such as care planning templates, communication aids, and medication management protocols (El-Amin, 2022). In addition, providing ongoing hold up through mentoring and coaching will help to make sure that stakeholders have the carry on the requirement to implement the recommendations efficiently.
  • Reinforcement: ascertain a reinforcement mechanism to maintain the changes and encourage incessant improvement. This will engross monitoring and evaluate the effectiveness of the implement change and provide feedback to stakeholders. Recognizing and rewarding persons and teams who reveal a commitment to the changes will help to maintain momentum and encourage incessant improvement.

Implementation Schedule:

  • Month 1-2: Develop and distribute awareness materials to stakeholders
  • Month 3-4: Conduct focus group discussions, surveys, and feedback sessions to foster desire
  • Month 5-7: Develop and provide training programs to enhance knowledge and skills
  • Month 8-9: Provide necessary resources and support to stakeholders to improve their ability to implement recommendations
  • Month 10-12: Establish a reinforcement mechanism to sustain changes and encourage continuous improvement

Communication Plan:

The communication plan will engage regular update on the development of the change organization plan through emails, newsletters, and staff meetings. In addition, a feedback mechanism will be recognized to ensure that stakeholders can give feedback on the progress of the implementation and propose any essential adjustments (Sguera, et. al. 2022). Regular feedback session will also be conduct to gather stakeholders' opinion on the efficiency of the changes and areas requiring improvement.

Implications for practice

The findings of the organization report on the SLAM service development have a important impact on mental health nursing and enduring outcomes. The report recognized several areas of improvement for SLAM, as well as the requirement for improved staff training, increased patient involvement in action plans, and improved communication between staff and patients.

One of the most important impacts of these findings is the possible to get better patient outcomes. Patients who take delivery of improved care and are more concerned in their treatment plans are likely to have enhanced mental health outcomes, including improved symptom management and a abridged risk of relapse. By addressing the issues identified in the report, SLAM has the possible to improve the overall excellence of care provided to patients and ultimately develop their mental health outcomes.

Another impact of the report's answer is on mental health nursing as a occupation. By highlighting the requirement for improved staff training and communication, the report acknowledge the significance of ensuring that mental health nurses have the information and skills necessary to provide high-quality care to patients. This has the possible to improve the standing of mental health nursing as an occupation and attract more persons to the field. The report's answer also has implications for healthcare policy and funding (Cuganesan, 2022). As mental health becomes a more and more important issue, policymakers and funders must prioritize the growth and implementation of effective mental health services. The findings of the report suggest that there is a need for augmented funding and resources to hold up mental health services, including staff training and patient participation.

The impact of the organization report's findings on mental health nursing and enduring outcomes is significant. By identify areas for improvement and providing existing recommendations for change, the report has the possible to drive positive change in mental health care delivery. It is crucial for the company and other mental health services to take these findings seriously and work towards implementing the recommended changes to advance patient outcomes and endorse the progress of the mental health nursing occupation.


The change management report on SLAM recognized several areas for development, including the requirement for better patient involvement in treatment plans, staff training, and improved communication between staff and patients. The report provide recommendations for action, including the implementation of standard staff training sessions, the development of patient feedback mechanisms, and the adoption of a patient-cantered advancement to care.

The report's findings point to that SLAM has important room for development in the provision of mental health care services. While the organization has made progress in some areas, there are still significant gaps in staff training as well as communication that need to be address. The recommendations provide in the report have the potential to force positive change and improve enduring outcomes, but it is up to the company to take action and put into practice these changes.

The outcomes of the change management report emphasize the significance of ongoing evaluation and development in mental health care delivery. It is vital for organizations to regularly assess their services, recognize areas for improvement, and take action to address these issues. By doing so, they can improve patient outcomes and promote the progression of the mental health nursing profession.

By focus on improving personalized care plans and communication between healthcare professionals, the company can help to ensure that service users receive the highest quality of care and support for their mental health nursing needs.


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