21 Pages
5300 Words
Introduction OfSupervision And Performance Management In Adult Care
The use of supervision in adult care has several benefits such as maintaining quality care and support along with ensuring the supportive feeling towards the staff. These are followed by supporting staff with ongoing learning and development processes along with celebration of achievement by supporting problem solving and meeting care regulatory standards by the employees (Pawar and Anscombe, 2022). This also includes a supervision process that helps in promoting the management of healthcare qualities as well as providing support, advice and issues to the practitioners. This is followed by a tailoring supervision process in order to meet the requirements of individual practitioners as well as service setting. The purpose of professional supervision in the case of adult care refers to the promotion of adult wellbeing along with care providers while enhancing the overall support practices (Adams and Wannamaker, 2022).
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The principles of supervision in adult care refers to the promotion of safety which is considered a part of the healthcare system in order to prevent adverse impact on service users (Dsdweb.co.uk, 2023b). This is followed by supporting quality care by ensuring contribution towards good care practice of adult patients alongside young people and families. It also includes the promotion of a positive relationship with the aim of achieving the best possible outcome for the patients and associating others to develop practice by providing support and advice in order to mitigate issues (Toh et al. 2022). Apart from that, working within the boundaries as well as respecting the matter of confidentiality in health care improves the use of regulation and guidelines alongside treating patients confidently in order to achieve a positive outcome.
On the other hand, the scope of the supervision process for adult care refers to supporting the overall development of individual practice while focusing on strength and the areas of development (Krishnamoorthy and Britton, 2022). This is followed by promoting reflection in practice in order to make connections between the life experience as well as working capabilities. It also includes understanding the practitioner's operation while managing care issues, decision making and the overall action towards the care process of adult people (Pereira et al. 2022). On the other hand, the scope of the process also revolves around making difficult decisions alongside the promotion of positive communication skills in order to collaborate between different service users and providers.
Integrated approach
While care supervision processes are considered as a significant professional activity, it also improves the participation from professional carers and supervisors to enhance their career. This is also interconnected with the quality of supervision alongside integrated approach and unique style of supervision that helps in managing competency-based care processes in the case of adult care supervision (Verduci et al. 2022). The integrated approach in the care system emphasises on the orientation of the overall supervision process while developing professional competencies. This also includes managing the overall supervision system by providing training along with coaching and mentorship processes (Marchior et al. 2022). This specific approach also helps the clinical supervision care system while having the potential development towards building individual strength as well as exploring career aspirations in the case of medical supervision. This specific approach process also maintains supervisor and supervisee relationship along with competency-based care process as well as teaching and learning process and maintaining administrative supervision while maintaining person centred care in the medical field (Parker and Al-Maiyah, 2022).
Solution focussed
Solution focused approach in the medical field is considered a postmodern concept that is based on the premises of social construction as well as constructing one's own reality while identifying solutions for the issues (Gr?dinaru et al. 2022). This approach also validates the overall competencies along with the implementation of resources regarding the supervision process. This approach helps in emphasising the significance of the clear and concise objectives of the care process alongside the managing the identification of pre-existing strategic planning that led to the overall supervision work in case of care process (Socialworker, 2023). The primary goal of incorporating this solution focused approach in the care setting refers to the enhancement of the supervisor's range of options with the aim of associating supervisees to assess the positive outcome while following the care approach. This approach is also important for the care receivers as it helps them to identify their issues with the care process along with encouraging them to use their own strengths while overcoming barriers (Ncbi.nlm.nih.gov, 2023). As this process is considered a short-term process with the intention of orienting care process objectives, the advantages of using this in care process reduces the burden of expensive facilities along with long term process in therapy to recover (Wright et al. 2022). The primary components of using this approach rely on the alliance with adult patients while creating a solution to solve the issue, setting and achieving measurable objectives while focusing on the care process for the future.
Teaching and learning
The primary context of teaching and learning in the case of professional supervision refers to the providence of equitable as well as effective instruction for the supervisor trainee while focusing on the care goals (Warman et al. 2022). This is also part of the direct supervision process that helps with direct communication along with collaborative approach for meeting the care objectives. This approach also requires the supervisor to observe, assess along with evaluate and directly teach to ensure meeting the care goals (Hagelin et al. 2022). In addition, it also helps in serving educational and supportive management while exploring the opportunity to train the supervisees in the field of medical care. The use of training and learning helps the overall process to clarify the scope of care process along with conceptualising learning relationships (Fothergill et al. 2022). The implementation of this specific approach is considered effective in terms of enhancing supervisor evaluation capabilities as well the deduction of anxiety and confusion regarding the care process.
The use of codes of practices along with legislation of practice in the case of professional supervision helps in ensuring every individual to understand the overall expectation as well as requirements of the specific roles (Alfsen et al. 2022). It also helps in identifying a suitable framework in terms of practising and enjoying the conjugated working aspects in an effective and safe manner.
Legislative requirements
The Care Act 2014 helps in emphasising the role of organisation as well as individuals in terms of walking in a partnership with the aim of supporting vulnerable adults in the health care setting in terms of protecting them from harm, abuse or neglect (Robinson et al. 2022). This is an effective legal aspect and part of the safeguarding process with the aim of ensuring the availability of supervisions for each member while discussing their roles and responsibilities to raise concern. This is followed by the implementation of Care Act Statutory Guidance (Chapter 14.202) in terms of shading light on skills and knowledgeable supervision to focus on the overall outcome for adult care under the supervision of safeguarding operation (Peckham et al. 2022).
Code of practice
The primary principle 6 under the code of conduct for healthcare support workers as well as addressing ideal social care workers in the UK emphasises on the role of care workers while improving the quality-of-care system, support and continuous professional development (Tian et al. 2022). This is followed by the requirement of professional development for the supervisors in terms of teaching the students to identify the requirement for training while reflecting on the practice process and obtaining guidance in terms of achieving a proper outcome.
This is followed by the use of CQC regulations in terms of supervising the care process and induction program to achieve care certificates in the case of professional development (Stigwood et al. 2022). This also includes managing safeguarding operations to identify responsible policy and procedure while ensuring the safety of gear receivers and providing high quality care settings.
Compliment and complaints
This too addresses the identification of areas of improvement alongside boosting morale of employees in the hospital setting while receiving feedback to identify the areas of practice and improving the overall services for care users (Baker, 2022).
Keeping up to date findings alongside critical reviews and enquiry associates’ individuals to make informed decisions in regards to the providence of high-quality care system alongside effective care process for the patient (Lorensius et al. 2022). It also helps supervisors to justify their actions while making decisions for care settings with evidence. It also ensures to inform the supervisor to identify the role of team members while working in a safe and effective environment in a legal way while addressing the sources of information during supervision (Sutton et al. 2022). For example, the review of The NHS hospitals complaint system regarding patients back in the picture 2013 along with social care 360, SCIE's supervision in the field of social work and social care system and Cavendish review (2013) are important in the supervision process (Gallese et al. 2022).
While supervision aims to take accountability in terms of exploring states of practice and performance in the care setting, it also enhances additional expertise for managing performance and reviewing operations for supervisor and trainees (Dancza et al. 2022). The professional aspect of supervision helps supervisees with the elevation of confidence along with competency and working efficiency (Rankine and Thompson, 2022). This is followed by enhancing the professional development requirements with a continuous learning process. Professional aspect is also effective in terms of facilitating integration of practice and acquiring knowledge and skills in the healthcare setting (Dancza et al. 2022). It helps families by maintaining confidentiality of the care process and providing quality care to improve the overall result.
The performance management cycle is considered a continuous improvement process that shades light on the planning process checking and measuring the overall employee performance (Anvari and Janjaria, 2023). This is important in the case of professional supervision to align with supervisees, using resources and proper systems while meeting strategic goals. This cycle is used in professional supervision of the healthcare system refers to the providence of warning in terms of identifying conflict situations and allowing supervisors to be knowledgeable in terms of making justified decisions to keep the care process on track (Frihamdeni and Suwandi, 2022). It also helps the supervisor to improve the performance and meet the quality care goals for the patients.
Key performance indicators help to track and measure the overall progress of work efficiency and these are used in the healthcare setting to observe the actual outcome in comparison with the expected result for the care process. These indicators are revenue per patient, average attendance of employees, employee retention, profit margin and average patient attendance (Unegbu et al. 2022). These are significant in case of professional supervision in terms of developing inside and maintaining good care practice. This is followed by avoiding conflict situations and increasing improvement in terms of providing care services (Ali et al. 2022).
Factors that are significant to cause power imbalance in case of professional supervisions in healthcare refers to the use of fewer resources and managing less authority by the supervisors towards supervisees. This is followed by the history of unequal power dynamics between these two along with prominent social and cultural differences between them (Priesemuth et al. 2022). The presence of personal relationships between the supervisor and the supervisees outside the working environment is also responsible for creating power imbalance in the professional setting.
The first point is considered one of the common factors in terms of creating power imbalance and that refers to the presence of a high level of education experience and job security in comparison with the trainee (Dedahanov et al. 2022). This leads to the power of the supervisor to make decisions and access greater information which is a significant cause for creating an unsafe environment for the trainee. The unequal power dynamics impact the crossing of professional boundaries and enforcing policies towards supervisees (Mirbahaeddin and Chreim, 2022). The next issues of social and cultural differences impact the communication process as well as establishing a clear line between this to maintain the walking culture. That organisation setting is responsible to establish clear policies and procedures in terms of overcoming this issue (Guerra et al. 2022).
Thomas-Kilmann Model
The Thomas Kilmann model of conflict resolution is considered a significant step in terms of resolving issues at the working environments. This model is based on the two different dimensions in the form of assertiveness as well as empathetic behaviour (Elmasry and Wang, 2022). This specific model is designed in order to measure an individual's behaviour that leads to conflict situations. The primary purpose of using this model at the working environment refers to the providence of legal and other professionals’ ways to understand individual perspectives which are responsible for creating conflict situations (Villa and Lugo-Machado, 2022). This model is contemplated to play a crucial role in terms of describing the specific patterns of an individual which are accountable to function during the conflict situations. On the other hand, in the healthcare system, shedding light on the conflict situations is considered an effective step that helps supervisors to achieve a workplace culture with the aim of valuing respect and collegiality (Broekes, 2022). The use of this specific model refers to associating individuals to resolve interpersonal conflict issues while maintaining focus on achieving shared business objectives and achieving desired outcome (Novick et al. 2022). In the case of professional supervision in care setting, the use of this above-mentioned model helps to address the significant 5 conflict resolution strategic plan in the form of compete, accommodation, compromise along with avoiding and collaboration (Novick et al. 2022). These five strategic plans are capable of identifying the source of conflict in supervision while maintaining the care process along with identifying validation and improving the path to resolve the situation for a better health outcome (Villa and Lugo-Machado, 2022). On the other hand, the high saturation of the assertiveness of conflict situations lead to the high cooperativeness and managing collaboration in the healthcare setting. It helps supervisors to manage the workload by collaborating with supervisee and other care providers (Elmasry and Wang, 2022). This is followed by low assertiveness and high cooperativeness which is effective in the healthcare system for accommodating training and learning of care settings.
Courageous Conversations
This specific model is considered significant in the working environment in terms of initiating conversation with the aim of discussing issues or conflict situations (Feirsen and Weitzman, 2022). The primary elements of this specific model in the organisational setting refers to courageous conversation, staying engaged along with the identification of discomfort as well as speaking truth and accepting the absence of closure while solving conflicts. This specific model is also identified as conversations in terms of involving emotion and featuring employees' daily routine. In case of supervision in the health care system, the use of the specific approach is considered the requirement of addressing issues of supervisors while developing relationships with other participants and supervisors. This model is effective in the case of professional supervision as it sheds light on the challenging aspects of the process with the aim of Polly handled approach and avoiding conversation which leads to the conflict issues among participants (Novick et al. 2022). This is followed by addressing the significance of developing a supervision in parliament which is effective in order to robust conversation among participants while mitigating the risk of conflict. This specific approach is implied in case of care process and supervision in the form of negotiating the expectation while identifying the power inherited in terms of building supervision relationship while considering solutions for foundation issues (Pérez et al. 2022). It also helps in understanding the dynamic and required skills of a supervisor while preparing themselves in terms of managing courageous conversation as well as negotiation and understanding the power and differences among participants in order to manage the integrity and resolving issues (Pérez et al. 2022).
Supervision and appraisal are considered to be different mechanisms which are effective for allowing subordinates and supervisors to maintain open communications and shedding light on issues of performance (Zhang et al. 2022). These are effective to use in the professional setting in terms of improving the overall performance refers to the reviewing of past and present performance sheets alongside discussing employee strength and areas of improvement. It also includes the providence of constructive feedback by the supervisor with the aim of improving the overall performance and assessing individuals’ ability while discussing the training and developing requirements in care setting (Zhan and Liu, 2022).
Information’s from different perspectives can be analysed by identifying research trials and its performative aspects under the routine care conditions (Deussom et al. 2022). This is followed by identifying differences in supervision's process and comparing the effect of supervisions while implying learning techniques such as collective feedback for the subordinate. This also helps to assess the overall outcome which sheds light on the knowledge, attitude and improvement of participants post training States which are effective for building evidence-based understanding of supervisees' performance (Hunt et al. 2022).
Building evidence-based understanding of supervised performance also requires the treatment fidelity in terms of identifying essential aspects of care setting implementation and providing clinical training and supervision for team performance (Zeri et al. 2022). This is followed by the initial preservation of the training program album with ongoing staff support to improve the overall performance while reflecting training components and independent working process for the supervisors.
In the supervision process the supervisors are required to provide feedback for the trainee and receive feedback on their own performance. It helps to gain insight on the overall process of supervision along with pointing out the areas of improvement while managing the team performance (Bager?Charleson and McBeath, 2022). It is effective in the care setting as it involves demonstrating to the supervisees to understand the effectiveness of feedback as part of the healthcare setting and social care system. It also encourages me to retain my confidence in the overall care process while taking the concept of feedback seriously and setting the actions for improvement. It is considered a significant step that helps the subordinates to identify the supervisory situation in the working environment while addressing the individual roles, expectations and responsibilities (Newman et al. 2023).
In my workplace, these are applicable and considered important in terms of following to ensure the fair treatment of employees and managing disciplinary actions to improve the performance. This is followed by self-performing roles to meet organisational objectives and achieving goals in the effective working environment by managing responsibilities and accountabilities (Rahman et al. 2022). It also includes using Peer reviewed or 360-degree feedback process and identifying KPI as well as appraisers in regards (Wang, 2022) to the performance management and identifying objectives by management process in terms of addressing misconduct in the working environment
The workplace procedures include disciplinary process in terms of using by an employer or supervisor to address lack of performance alongside grievance procedures which are implied by the employees or subordinate to express their point of views and complaint against the hierarchy (Shoislomova, 2022). The steps that are implied in the case of above-mentioned procedures refers to the oral warning alongside written warning, a final warning as well as dismissals. These presiders are used by the hierarchy to modify the undesirable performance as well as employee behaviour with the aim of improving the overall performance and implied correctly action measurements (Barry and Wilkinson, 2022).
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