Planning And Managing Airside Operations Assignment Sample

Achieve excellence in Airside Operations with British Airways' strategies.

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Introduction Of The Planning And Managing Airside Operations Assignment

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1.0 Name of the company its slogan and logo

The name of the company of this assessment is “British Airways”. The slogan or the tagline of British airways is “To Fly. To Serve”.

Logo of British Airways

Figure 1: Logo of British Airways


2.0 Mission Statement and Values

The main mission of “British Airways” is to follow the “One Destination aims to ensure that our customers travel with the assurance that, collectively, we act responsibly to care for the world in which we live,” the company states. Not only that the task mission report states that they want customers to travel on UK Air with confidence and safety and that they are always secure both on the ground and in the air. They have likewise adhered to their statement of purpose since they have had the least mishaps ever, consistently have new armadas, and are dependably cutting-edge on the latest innovation.


Organizational values lay out the applicable rules that employees at an employer must follow to behave in a certain way. People who don't hold these values will do things that are in line with their own fee systems and may even do things that the employer doesn't want them to do. Therefore, values are very important for an employer to achieve his or her business's objectives.

3.0 Dispatcher team roles and their services

An aircraft dispatcher is one of the most important operating personnel contributing to flight safety because there must be a dispatcher to coordinate all flights. There are many vital roles and services that the personnel is fulfilled (Kassem et al. 2022). Such as evaluating safety measures, developing efficiency, in-flight inspection, and Crew Review.

In their first roles, the main services that they mainly focus on are

  • Weather at the locations of departure and arrival
  • Weather along the route

Not only that in the in-flight inspection the services that the flight dispatcher is provided for surveying and reconsidering climate, flight way, and different elements in flight. Prior to takeoff, the dispatcher is responsible for ensuring a smooth flight by watching for approaching thunderstorms or other conditions that could affect the aircraft’s safety or efficiency.

Not only these two there are also other roles are there and the services in that particular roles the services are also may differ and all the services are taken care of by the flight dispatcher teams.

4.0 Definition of Turnaround

Turnaround is deciding on the layout of the fuselage and cabin, lead time should be taken into consideration because it has a significant impact on an aircraft's marketability and value-creation potential. Consequently, it is essential to estimate the time required to design an airplane (Ng et al. 2018 ). This task gains even more significance as designers investigate novel aircraft architectures or, more broadly, continue to evaluate the fuselage design and its internal layout.

In “British Airways” the turnaround means the aircraft's tug arrived prepared to finish the preparations 40 minutes later. In the meantime, the last steps in boarding and stowing cargo and baggage are completed.

5.0 Definition of Ground Handling

A variety of services that are provided to facilitate the flight of an aircraft or the repositioning of the aircraft on the ground, preparation for and the conclusion of the flight, as well as customer service and tracking service functions, are referred to as “ground handling” in aviation (Li and Chen 2018). This ground handling guarantees that aircraft arrive, turn and depart in a timely and effective manner. This ground handling makes sure that flights land and take off on time, that all boarding passes are issued correctly, and that your baggage is checked for security before being loaded on the plane in time. In this ground handling, there are many sections are noticed such as customer service operations, provision of operations, ramp operations, maintenance, constitutional risks, etc.

Figure 2: Ground Handling


6.0 Turnaround in response to Covid-General summary

At the time of the “covid-19” pandemic, the aviation industry is one of those industries that are facing the worst experiences of the pandemic. There are many people who belong to this industry who can be lost their jobs there are many companies are there who cannot continue tier business after this pandemic (Jadhav and Choudhury 2022). In “British Airways” can also face its worst crisis, in response to the COVID outbreak, British Airways announced the layoff of 12,000 employees or about a quarter of the airline's total workforce.

6.1 Safety measures at the time of Boarding

After covid pandemic “British Airways” took many precautions so travelers are facing any kind of issues during this pandemic and they are also free to travel with “British Airways”. British airways provide face masks, amenity kits, and sanitizer, for each passenger so that they can feel safe during their time of travel (Ng and K.H 2019). Not only that the team of British airways also cleaned or disinfect their lounge for every next boarding so that the place is clean. Before boarding the team British airways also disinfect their aircraft as well. At the time of arrival, the airline staffs also check their bags and disinfect those bags before the luggage check-in.

7.0 British Airways timetable

Types of Aircraft Services of the flight's
Airbus A320-200 67
Airbus A320neo 17
Airbus A319-100 30
Airbus A321-200 18
Airbus A321neo 10
Airbus A350-1000 13
Airbus A380-800 12
Boeing 777-200ER 43
Boeing 777-300ER 16
Boeing 777-9
Boeing 787-8 12
Boeing 787-9 18
Boeing 787-10 3
Total 259

This is the total timetable of “British Airways”. And as well as their services for their passengers.

8.0 General Sequencing image and definition for turnaround

The duration of a new flight from landing to takeoff is known as the airplane turnaround time. The airline faced numerous costs while the aircraft remained at a standstill and generated no revenue. Airport fees, rental or depreciation costs, and some fixed costs that can be divided up by flight are examples. Given the aircraft's high variability, providing a quantitative estimate of its hourly cost on the ground is quite challenging (Savrasovs et al. 2021). The cost of a grounding is influenced by a variety of factors, including the cost of fuel, load factor, aircraft financing, route, aircraft type, and more. The airline would be able to operate one more flight that day, potentially increasing revenue by tens of thousands of dollars, if turnaround times were reduced by eight minutes or thirteen percent. This illustration shows how crucial it is to fight every second while rolling, unloading, reloading, boarding, and pushing back.

Figure 3: General Sequencing image


9.0 Events for a turnaround in British Airways

The duration of a new flight the time between stalls and stalls from landing to takeoff is known as the airplane turnaround time. The airline incurs other costs while the aircraft is stationary on the ground and does not bring in any revenue (Smith and Zhang 2018). There are many events are there in this turnaround time such as “chocking of the aircraft”, “cleaning the cabin”, handling the ramp and loading the luggage”, “properly inspecting the aircraft”, “refueling the aircraft”, “providing the proper catering services”, etc.

10.0 Definition of Boarding Strategies and Images

The traditional boarding strategy is the plane allows passengers to board from the back seats and continue to the front rows (Suryani et al. 2020). Zones separate the aircraft ranges. From two to the actual number of rows, any number can be used for the area. There are many strategies are there such as “random strategy”, “outside inside strategy”, “rotating zone”, etc.

Figure 4: Boarding Strategy


11.0 Baggage & Technology efficiencies

Baggage handling systems are an essential part of airport logistics. The improved and simplified baggage handling system will not only increase operational efficiency but also make passengers happier. A variety of technologies and system designs that can really help the airport handle its baggage volume with operational excellence and efficiency make up an efficient baggage handling system. There are many methods there “Optimize the screening of baggage”, “Use batch construction.”, “ Use luggage storage for multiple purposes”, etc.

Technology efficiency

In the technology efficiency aviation industry's greenhouse gas emissions could be significantly reduced by new technologies in the future, and current solutions promise additional savings (Malandri et al. 2020). Overall, there are significant benefits from even the additional savings. Not only for financial reasons but also for environmental and financial reasons, energy efficiency is crucial to the aviation industry's future. More than thirty percent of airline operating expenses are accounted for by fuel. The International Civil Aviation Organization agreed on a “CO2” emission standard in February 2016 to formalize and complement market-driven improvements to fuel efficiency. This standard will apply to all new aircraft models built from 2020 to 2023.

12.0 Safety & Security summary of British Airways

In the time of safety and security measures “British Airways” follow many rules and regulations so that the passengers do not feel unsafe during the time of travel. The ground staff handling team in British airways is making different groups and developing the main risk areas in the aircraft. A core team of members devises strategies to lessen ground handling safety risks and supports UK and international operations. Additionally, there are two subgroups: one that deals with load failures and another that keeps an eye on "capacity issues" and human performance.

13.0 Conclusion and Cost

In the above discussion, the main things or aspects that are focused on in this assessment are planning and managing airside operations. In this part there are many divisions are there and all the divisions secure the passenger's life and safe travel from one country to another all these parts are secure because of the Ground staff of the particular airline.

Reference list


Jadhav, P. and Choudhury, R.N. eds., 2022. Infrastructure Planning and Management in India: Opportunities and Challenges.

Kassem, R., Salama, A. and Ganepola, C.N., 2022. CSR, credibility, employees' rights and legitimacy during a crisis: a critical analysis of British Airways, WizAir and EasyJet cases. Employee Relations: The International Journal, (ahead-of-print).

Li, X. and Chen, X., 2018. Airport Simulation Technology in Airport Planning, Design and Operating Management. Applied and Computational Mathematics, 7(3), pp.130-138.

Malandri, C., Mantecchini, L., Paganelli, F. and Postorino, M.N., 2020. Impacts of unplanned aircraft diversions on airport ground operations. Transportation Research Procedia, 47, pp.537-544.

Ng, K.H., 2019. Robust optimisation approaches to airside operations in terminal manoeuvring areas.

Ng, K.K.H., Lee, C.K., Chan, F.T. and Lv, Y., 2018. Review on meta-heuristics approaches for airside operation research. Applied Soft Computing, 66, pp.104-133.

Savrasovs, M., Yatskiv, I., Tolujevs, J. and Jackson, I., 2021. Simulation as a decision support tool for airport planning: Riga International Airport case study. Transport, 36(6), pp.474-485.

Smith, L.D. and Zhang, J., 2018. Strategic Decision Support for Airport Capacity Planning: An Application of Discrete Event Simulation in a Staged Queueing Framework for Airside Operations.

Suryani, I., Adjisasmita, S. and Rauf, S., 2020, October. Study on airside planning of kayuadi airport to develop a specific economic region (KEK) at Selayar Regency. In IOP Conference Series: Earth and Environmental Science (Vol. 575, No. 1, p. 012052). IOP Publishing.

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