The business organisation is always under the influence of the factors related to the market and business environment. Globalisation is one of those factors that affect the internal as well as external operations of an organisation. In this report, the positive cultural, economic, and ethical impacts of globalisation on the business tasks of Marks and Spencer are discussed thoroughly. Research is being conducted on the same for which qualitative and quantitative methods are brought into use. The operations that get affected by globalisation are HR, operations, and accounting. The following report discusses the project management plan, timelines of conducting research, and the data collection methodology along with the data analysis part. In addition to this, a small reflection of the overall learning from the report is given.
The main aim of carrying out this research is to determine the positive cultural, economic, and ethical impacts of globalisation on HR and marketing operations of Marks and Spencer.
The objective of the projects are:-
It is important to understand the project management in order to develop a well-efficient plan. It is characterised by the application of methods, processes, skills, knowledge, and experience in order to accomplish the project goals and objectives. The project management plan comprises defining the need for carrying out the project (Glavina, 2015). In addition to this, it is all about estimating project requirement, budget, resources, and timescales. Another purpose of carrying out this project is determining and managing risks associated with the project.
Looking into the objectives of the project, the scope of this project is to determine the impact of the phenomenon called globalisation on the HR and marketing operations of Marks and Spencer. The main functions of HR that will be covered in the project are employee satisfaction, employee efficiency, employee-manager relationship, ethical considerations, etc. In addition to this, the marketing aspects of the Marks and Spencer are profitability, investment channel in the global market(Giddens, 2018). For this purpose, the qualitative and quantitative research methods will be employed. The research will make use of primary data collection method like survey and questionnaire to collect primary data of the stakeholders. Once the data is collected, the same will be analysed by making use of data analysis tools, such as MS Excel.
There are many tasks that might require external assistance and needs some amount of funds. The project cost allocation is required in order to carry out things that might consume more resources and funds.
Data collection and analysis
Procurement of Resources
The project is needed to be completed well on time otherwise, it will consume more resources and funds of the organisation. The project time is from December 2, 2018, to February 20, 2019. All the activities associated with the team needs to be done between these two dates mentioned above.
The well-established communication channel is an important aspect for carrying out a successful project. Since different teams are associated with this project, the manager at Marks and Spencer should take care of the communication plan that clearly mentions the concerning authority and the contact number and other information (Nobleand Smith, 2015). In addition to this, it should clearly mention the meeting schedule, date, the topic of discussion, and outcomes.
The risk associated with this research project is:-
The complete project is carried out in small parts and that too phase-wise. These phases are clearly enlisted in the Work Breakdown Structure as shown below:-
The purpose of formulating the research Gantt chart is to understand the activities’ order and the time consumed by them. A Gantt chart is shown below:-
The project milestone is provided to make sure that all the activities associated with the project are on the right track and are getting completed within the stipulated time. In addition to this, this would help in monitoring the project (Tavakoland Sandars, 2014).
For this project, the qualitative and quantitative methods are used. The reason for which is that the project requires both qualitative and quantitative data. For instance, marketing data will be quantitative. In addition to this, HR-related data is more or less qualitative. The plan of action of Marks and Spencer uses the best and proper measurable strategy (which is reasonable for the company) for leading the project. The qualitative technique for research is discovered to be the best and productive strategy for HR operation and impact of globalisation on them as in light of the fact that it portrays about the "profound bits of knowledge" of the business plan of the company. Both the strategies for research are between related &inter-connected. For the effective completion of the project, the plan of action of Marks and Spencer is directed by making use ofthe questionnaire. The quantitative strategy for research incorporates the perception of the employees and consumers of the company. The correct method of survey is being exhibited before all the potential members and the potential clients. This is the widely utilized technique for gathering the fitting information and data.
Under the technique for observation, a legitimate perception is being completed by the business association, in understanding the frame of mind and conduct of the potential individuals. With the assistance of straightforward perceptions, quantitative information and viable data can be accumulated. The meeting strategy incorporates the productive verbal correspondence among every one of the members and compelling surveyors. The business organisation can either go for the organized type of meeting or the unstructured structure, as indicated by its reasonableness. The records technique for research empowers the organization to gather the factual and likewise the numerical type of information either from the auxiliary wellsprings of with the assistance of essential sources, that is, the records of the business association from the web sources.
A questionnaire is provided below for primary data collection for this research. This would help in determining the positive impacts of globalisation on HR and marketing operations of the company.
10.What is the best way for the company to invest in the global market?
Once the data is collected by making use of both qualitative and quantitative method, the data will be analysed. However, prior to the data analysis, it is important to determine the data accuracy and reliability. Many a time it has been seen that data collected by various means might have some sort of biases. This might affect the research outcomes and hence, it is important for Marks and Spencer to carry out data accuracy check and data reliability. For data accuracy, it is important for the company to simulate the data again and again and keep rechecking it. Hence, this will ensure the accuracy of the data (Glavina, 2015). Talking about the reliability of the data, the company should make use of MS Excel and R-Commander software. This way the data can be checked for data reliability. In addition to this, graphs and pie charts can be used in order to determine any unusualness in the data.
The research methods that are used in this report are quantitative and qualitative methods. Each of them is very useful in conducting research. In addition to this, they have their own downsides. The first advantage of both research method is that they can be made into use by anyone easily as they are research-friendly and can be applied in any research for collecting the primary data. The quantitative method is used to maintain accuracy in the research by employing stakeholders’ perception (Gozzi, et.al, 2015). But, on the other hand, they require expertise and precision. Talking about the qualitative method, they require a lesser number of respondent for better data accuracy and can bring about qualitative data of the respondents. The negative side of this method is that the respondent can change their perception in the controlled environment. This might induce biases in the data.
2 Dec-14 Dec 2018
This week is characterised by the project initiation phase, wherein the project aims, objectives, and scope were decided after some pilot research. I learned about formulating the aims and objectives of the research. The first problem I faced was defining the project scope as per the time allocated and budget provided.
15 Dec 2018 - 11 January 2019
Next is the planning phase, wherein I learned about project management plan. I learned about the sub-components of the project management plan and try to incorporate them in the PM plan of this project. The challenging part was to develop the timescale and milestone of this project.
January 2019 – 15th February 2019
Next was the execution as well as controlling phase, wherein I learned about the data collection methods and research methodologies. This was the first time I am conducting primary research. Therefore, I faced many problems. The challenging part was the formulation of the survey questionnaire for this project and recording the responses. I faced problems in analysing the data due to lack of expertise and knowledge.
February 2019 – 19th
This week is all about the closing phase of the project. I made out inferences out of the analysed data and produce my own recommendations for the company as per my understanding.
February 2019 – 20th
This phase is the implementation of the strategies and recommendation in order to make use of the positive impacts of globalisation to benefit the company. I learn about implementing the strategies in the business organisation in the global market. Overall it was a learning experience for me.
What was the aim of the Project?
The aim was to determine the positive cultural, economic, and ethical impacts of globalisation on HR and marketing operations of Marks and Spencer
Has the project succeed in its aims?
Yes, the project succeeded in achieving the aim and objectives as well.
How things worked well and why?
The project management plan and schedule helped a lot in achieving the aim and in the completion of this project
What problems did you come across during the project?
Lack of expertise, lack of primary research experience, limited knowledge, time management, etc.
What did you learn from undertaking the project?
Project management, strategy formulation, time management, project scheduling, conducting business research.
What strengths and weakness of your performance did you identify?
Poor analytical and communication skills. Time management was also one issue.
How will this inform and support your continuous professional development?
This can help me in conducting business research in the future while being a part of an organisation.
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