UNIT CMI 703 Collaboration And Partnerships Assignment Sample

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Introduction Of Scope And Value Of Collaboration And Partnerships To Support The Achievement Of Strategic Objectives Assignment

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Task 1

One of the main purposes behind conducting this study is to provide a focus on the concept of collaboration and partnership in a business. This segment of the study will deal into describing about the various scope as well as worth of collaboration and partnership in assisting the attainment of tactical aims of the selected company that is Tesco. The next two segment of the study will shed light on the evaluation of the effect of corporal as well as legal framework on collaboration as well as partnership along with appraising the tactics as well as standards for creating collaboration as well as alliances a success.

AC1.1 Scope and value of collaboration and partnerships to support the achievement of strategic objectives

Proper collaboration and alliances provides an effect over the success of the organizations. These preparations might result in augmented productivity as well as profitability and also helps in expansion as well as supply of fresh items as well as amenities to its client. Considering the scope and value of collaboration and partnerships to support the achievement of strategic objectives Tesco has adopted various steps in order to make it a success. Firstly, the various scopes of collaboration and partnerships that Tesco receives will be discussed in details. Considering the scope of collaboration Tesco usually focuses in cross-sector collaboration as they function in much other state also. Taking into account the cross-sector collaboration Tesco has introduced a new web-based communicative stage to help cooperation crossways its providers. The embattled store chain said in a proclamation that its new Provider Organization would give a platform wherein an excess of 5,000 individuals from across the globe can associate with one another. This fresh collaborative approach gives Tesco the scope to further develop a correspondence with their providers, share thoughts along with addressing usual business difficulties, and drive manageability and advancement all through their store network and at last in the items that their clients appreciate (SupplyChain247, 2022). By taking into account the Limited Partnership’s scope, along with its essential needs along with, having a cycle set up for direction, Tesco intended to pursue sure those choices are predictable and fitting in every one of the conditions. Now taking into consideration the scope of partnership it has been identified that Tesco usually follows LLP which is known as Limited Liability Partnership. This typically incorporates the interests along with the perspectives of their leaseholders, individuals from Tesco Tem, and their associations with their moneylenders. Tesco delegate responsibility for the everyday administration of the Association to the General Accomplice's senior administration so that the strategic objectives can be met on time. As a Limited Partnership, the key movement of the partnership is to do property interest in retail locations furthermore, blended use units for which a rental payment is attained (Tesco, 2017).

Now considering the values of collaboration and partnership Tesco enjoys various worth which directly help them in attaining the strategic objectives of the company. Proper formation of collaboration and partnership helps Tesco in managing various types of disaster management by dividing the challenges with various branches with help the company in resolving the issues quickly. In addition to this collaboration and partnership helps Tesco advancement of parity, assortment and presence with their entire branches where they are functioning. This is usually done by communicating the significance of administering the biasness along with development of tactical coaching agenda in the entire of Tesco’s branches (Cirjevski, 2022). One most important value which is created by proper collaboration and partnership within Tesco includes innovative exercises, For instance Tesco is partnering with Tata retail to offer their products to the Indian customer who are fond of doing retail marketing. Also maintaining proper collaboration and partnership with its alliances provide Tesco with the value of attaining more open doors for maintaining the specialized growth of its employees that finally helps in attainment of the tactical aims of Tesco in the entire of its branches that they are functioning presently (Palmer, 2005).

So, overall from the entire discussion it can be said that collaboration and partnership plays a very pivotal role in maintain the competitive advantage with the market sector and it also helps in attainment of various scope and worth for big company like Tesco.

AC1.2 The impact of organisational and legal frameworks on collaboration and partnerships

For any company before going into any sort of collaboration or partnership firstly they need to consider their states legal code of practices. For example in case of Tesco they have considered the UK and Global standards (e.g. ISO 44001; BS 11000). Contemporary business places create severe circumstances on working conditions, which prompts different relationships of financial substances in request to accomplish the most extreme conceivable effectiveness. One of the types of such affiliations are cooperation, which is a joint movement of at least two individuals, because of which there is the trade of information, experience, and abilities to get shared perks. Relationships of individuals to accomplish objectives have consistently existed, yet the coordinated as well as alliance effort is an exceptional affiliation unconventional to current culture (George, 2012). It is the wellspring of new business techniques, preparation, and development of human resources of members. Partnership and collaboration efforts are made to make and moving advancements and exactly these elements recognizes them from the customary relationship of individuals or associations (Aisner, 2020).

The various positive and negative impacts of organisational and legal frameworks on collaboration and partnerships of Tesco are described in detail below:

  1. Co-operation

    : The amount of the entire is greater than the amount of each part. Both collaboration in addition to partnership might help Tesco in bringing about more prominent achievements when contrasted with every association chipping away at its own independently.
  2. Allocation of assets: While partnering and collaborating together with another organization, there will constantly be things and assets that they can share. Tesco might be a specialist in one field as well as can assist the other organization with finding out about it (M, 2000).

  3. Beating preventions: At the point when Tesco experiences issues that create obstacles it to accomplishing its strategic objectives, collaboration and partnership with the other association might have the option to assist? Plus, associations, alliances, and organizations are more remarkable than associations that work independently.

  4. Expanded people group mindfulness

    : By reaching out and by being a segment of greater associations in addition to gatherings, Tesco message is better handed off to the local area.
  5. Admittance to constituents and financing:

    Collaborating and making partnership provides a great impact with different associations and can provide you with the advantage of more award valuable open doors as well as make a scaffold for more openness (O, 2011).

So, it can be identified from the above discussion that there are various positive impacts of collaboration and partnership over Tesco but there are few of the negatives impacts also which will be discussed in the below segments:

Considering the negative impacts of organisational and legal frameworks over Tesco’s’ collaboration and partnership the most prominent negative effect that has been identified is intervention of many fuax pioneers and maintaining various legal formalities across various countries where Tesco is presently functioning. It has been identified in many circumstances that due to intervention of the many leaders the company fails to attain a final conclusion on the topic which were discussed in board meeting which creates hindrances among the leaders. Also in case of legal framework, different country maintain different code of conduct and while collaborating and partnering with other companies it sometimes becomes difficult for Tesco to consider the exact legalities and they end in dealing with the legal issues that directly impacts the strategic objectives of the company.

So, from the overall discussion it can be said that companies has to deal with both positive and negative impacts but they need to find a way that will help in them forming more stronger collaboration and partnership with the other companies (Palmer, 2005).

AC1.3 Strategies and principles for making collaboration and partnerships a success

In order to make collaboration and partnership a successful one companies like Tesco needs to follow some of the basic principles and strategies. Firstly for a making collaboration and partnership success Tesco needs to seek senior headship assistance. Leaders are considered as the pillars of any company and seeking advice from them always helps in resolving various kinds of issues. Particularly companies like Tesco who are into collaboration and partnerships with other companies’ faces a lot of cultural conflicts in which leaders plays a major role in resolving those conflicts. In this type of situation Collaborative leadership plays a very important role. Collaborative leadership can be defined as an administrative practice that is centred on initiative abilities across useful and hierarchical limits. With the help of collaborative leadership companies usually make a wish craving to make public worth regardless of where they work, joining their inspirations to use impact, have a communal effect and produce worth that directly leads to success of a proper collaboration and partnership (Aisner, 2020).

Another important Strategies and principles for making collaboration and partnerships a success are having a proper Distributed leadership among the companies. Distributed leadership is a reasonable and scientific way to deal with understanding how crafted initiative happens among individuals and in the setting of a perplexing association. The principle of distributed leadership assists in creating new networks among the companies. Creating new networks within the company in the long run helps in distribution of ideas across the Tesco branches that help in making the collaboration and partnership bond strong with the alliances. The principle of distributed leadership further helps in developing the manner in which Tesco's group cooperates and settles the issues. This prompts more development, productive cycles, expanded achievement, and further developed correspondence. By means of paying attention to and gaining from colleagues, Tesco might assist each other attaining the final strategic objectives. Shared vision and sense of purpose is considered to be as an important strategies and principle for making collaboration and partnerships a success. Shared vision and sense additionally shows that connected representative is somebody who effectively looks to help the group and their employer. An exceptionally connected with labour force can prompt expanded efficiency, degrees of consistency, and consumer loyalty (SupplyChain247, 2022). Also, although organizations like Tesco might have formal preparation and up skilling programs set up, a cooperative workplace likewise encourages learning in a more natural manner. As groups cooperate, individual individuals can gain from one another through giving and getting criticism and sharing alternate points of view. In addition to this Shared vision and sense helps in improving the workers ability to work with other employees from various branch. Collaboration and partnership itself means working and sharing the work routines with other companies employees so in that case having a proper shared long terms perspective and outlook will help the employees in developing themselves by joining hands with other workers which directly helps in developing their own working skills internationally. For any sort of collaboration and partnership employees are considered as the main pillars thus in order to make it a success proper training is also required to provide to the employees on how to deal with collaborators and partners. Last but not the least in order to make both a success it will be pivotal for companies like Tesco to develop lucid objectives and purposes to deal with the overall company functioning in a better manner (Palmer, 2005).

Conclusion

So, from the overall discussion it can be concluded that collaboration and partnership is considered to be one of the important element for Tesco that assist in maintaining proper alliances with its partners. In addition to this the study has also revealed that there are both positive and negative impacts of both collaboration and partnership but it depends over the company how they are dealing with both so that they can enjoy the positive impacts in a more better way.

Task 2

Introduction

Tesco PLC is a UK-based multinational conglomerate that deals with general merchandise as well as groceries. This firm is headquartered in Welwyn Garden City in England. The firm was founded by Jack Cohen in the year 1919. It was awarded the position of the largest retailer in the world in the year 2011 in terms of gross margins. The firm was awarded the ninth position in the world in the same year, in terms of revenue. The firm presently has 4,673 stores in total. As per the financial reports of 2021, the firm had generated revenue of £57.887 billion, presently; the firm has about 367,321 employees working for it. Although Tesco has had a fairly successful career graph for a long-time frame of 103 years, the firm has also witnessed exponential growth during the last century. This means that the firm has enlarged its products and services to ultimate diversity. This is one of the primary KPIs of growth however; it is one of the key sources of increasing complications as well. One of the primary complications is its relations with the stakeholders, more specifically with the suppliers (Aeillo et al., 2020). This report will focus on the possibility and rationale of effective collaboration of Tesco with its suppliers for the organizational benefit and development of Tesco.

Need or Opportunity for collaboration

For a very long time, Tesco had been maintaining its relations with its suppliers using newsletters, webinars, and conferences. While this seemed to work for the firm pretty well but in the year 2015 saw the revelation of a major change. The former Chief Executive Officer of Tesco, Sir Terry Leahy claimed that the shining image of Tesco has been heavily tarnished. Not only that, the aspects of the firm that attracted most customers that were lower than average market prices have also been severely affected. Mr. Leahy blamed all of this on the leadership skills of Phillip Clarke. The issue that had arisen was the dispute with its suppliers. There were several instances of the aforementioned issue:

  • Loreal who was Tesco's supplier for French cosmetics threatened a huge legal action against Tesco demanding pending payments of £1 million along with compensation or late charges (Mohapatra and NK 2021).
  • Polish suppliers of various known and lesser-known organizations also claimed pending payments for almost an entire year.
  • Many other suppliers claimed that despite being contractually obligated with Tesco, they were not receiving the benefits or support from the firm that they were promised. Furthermore, like in the former two cases, payments were not completed on time. Several times the suppliers would also complain of lesser payments than anticipated (Chen 2022).

The following issues had a direct influence on the market. Internally the reputation of Tesco was severely affected within the supplier circle. Seeing the record of the firm, new suppliers were reluctant to work with the firm, and the old ones were not motivated to maintain discipline and quality in the supplies offered. This ultimately led to compromises in the quality of the product. In the year 2017, Manchester Evening News published an article saying that Tesco might be in serious debt as they have withdrawn a range of products from their sales line; furthermore the products that have not been withdrawn are not always available in the market. More than 500 complaints were lodged regarding this in a span of one week (Pugh and Barker 2022). Although Tesco issued a public apology for this, the image and the reputation of the firm were severely affected. Famous British marketer Dave Trot says that since Tesco deals with general merchandise and groceries, it is very important for the firm to be on its toes regarding availability because these firms make profits by margins and not value. Groceries are a daily need and the absence of a trusted brand from the market with paving the path for substitution and replacement very easily.

Hence, the firm released that it needs to form a better and more effective collaboration with its suppliers to make up for the blunder created. This sensation was further aggravated with the advent of covid 19 where the inflation rate of the economy came as a death threat to the suppliers; however, present Tesco CEO Ken Murphy assured the suppliers that the firm will not alter its pricing strategy. A potentially effective collaborative strategy will be essentially beneficial for the firm given the present times. An effective plan for collaboration will ensure the stability of the supply chain management process of the firm as a whole (The Grocer 2022).

Evidence and process of collaboration

As discussed in the previous section, Tesco has had a rather distressing relationship with its supplier community for the past few years; the evidence of the same has also been pointed out in the previous section. This strained relationship has also severely affected their degree of customer satisfaction with the firm. The rate of inflation held the suppliers in a position of utter worry due to the increase in prices; however, that aspect was taken care of by the firm. The primary issue of Tesco in the present times is the lost faith of the suppliers in the firm. The present CEO of the firm Dave Lewis wishes to rebuild this transparency and trust in the market (Evans and Mason 2018).

A social media platform that would bind together all the suppliers of the firm together in one unilateral segment can prove to be a fine potential path toward rebuilding the transparency of the firm as a whole. A social media platform. The BBC Panorama program claimed that the retailer had allowed the customer's trust to be completely eroded. This dire situation of unsolicited consequences can be managed if there is clear communication between the retailers and the suppliers regarding the issues that are being arisen. This would also allow the suppliers a platform to claim their rights and provide a clear statement regarding how they wish to be treated.

This idea of a social media platform can only be possible with strong collaborative motives from the suppliers. Understandably, collaboration is mainly based on motive. Unlike partnerships, it does not have a contractual obligation and legalities associated with it. However, in the given situation, some areas need to be focused on:

  • Tesco is a market giant that requires a bulk load of supplies for its diverse range of products. Any supplier would consider Tesco to be an important client; hence the motive is clear in this case.
  • The only issue that might come in the path of this lucrative collaboration setup is the issues regarding communication between Tesco and its suppliers.
  • The motive of Tesco to completely eradicate these confusions through a transparent platform that would ensure the supplier's easy and efficient communication is a direct inducement to the motives of both parties (Staff 2022).

The integral communication system allows the management of the firm to have a clear view of the supply chain management of the firm, identify the existing issues, recognize any potential lack in the system, and hence eradicate any threats. This social media platform will allow the suppliers to be in direct touch with the management, it will allow them to directly question, answer or discuss any confusion that might arise between the supplier and the retailer. Furthermore, due to the transparency and the openness of the platform that is also visible to the other suppliers, the retailers will also be obliged in ways to maintain a uniform policy of payment to its suppliers, which has been identified as the primary issue (Supplychain247.com 2022).

This step will help the firm prevent the adversities of a lot of legal consequences (Like L’Oreal), it keeps the matters of the firm within the walls the same and hence the market reputation is less affected. Furthermore, this is a two-way road. The retailers can also pose questions to the suppliers regarding various aspects such as; delay in delivery, quality of the materials, delay in responses, inefficient follow-ups, and so on(Leach 2022).

Hence, the idea of social media as a platform of collaboration with suppliers might prove to be a rather helpful and successful one if it takes an efficient discourse. The rationale, effectiveness, and benefits of the collaborative process and the collaborative have been defined distinctively in the previous sections. The following section will look into the indicators of the success of the proposed collaborative and the collaborative method. The section will also attempt to evaluate the degree of success of the proposed plan.

Success Indicators

As discussed in the previous sections, the aggravating issue of dissatisfied suppliers has caused more than enough issues for the firm. Not only there are heavy grudges of the supplier network against the firm, but there are also legal cases to back them up. This report introduced a collaborative technique between the retailer (Tesco PLC) and the supplier network of the firm. This collaborative process would take place through the designing of an able social media firm that would act as the ultimate source of connection between the supplier and the retailer. Since the social media platform would be completely transparent, the suppliers would get opportunities to openly express their side of the situation to the management of the firm. The management in turn would also be able to keep in touch with the supply chain management and identify potential opportunities, loopholes, and risks in the existing system. Furthermore, in this case, the retailers would also be able to communicate with the suppliers much more openly regarding their expectations. The indicators of the success of the aforementioned plan have been analysed and evaluation as follows:

  • Better supply chain management: Since the management section is directly overlooking the issue of the supply chain and it is being processed with such transparency and scrutiny, the possibilities of mistakes and gaps become much less.
  • Transparency: As mentioned the firm has already tarnished its image in the supplier network due to a vast range of issues. The advent of such a technique would allow the firm to reignite the light of trust within this network. This will help other suppliers in the market to move towards the firm as well and form a collaborative relationship with the same that will be mutually beneficial for both.
  • Quality improvement: As mentioned, the lack of communication that led to a range of issues from Tesco had dire consequences. One of the main ones was the reluctance of suppliers which led to diminishing quality of materials that were directly affecting the quality of products of the firm. This caused huge losses and even led to debt hence the firm had to remove a range of products from the market. However, this particular way would help them regain the trust of the suppliers which would lead the supplier to provide better materials that would automatically lead to an increase in the quality of the products.
  • Repair of the brand image: the image of the brand had faced serious lashes due to legal cases, dissatisfied customer complaints, supplier reluctance, and so on. However, the generation of a transparent platform that would encourage clear and swift communication would solve the aforementioned issues and hence automatically lead to a healed and repolished brand image in the market (Noton and Elberg 2018).

Conclusion

To conclude, this report had focussed on Tesco PLC, a British multinational conglomerate that deals with general merchandise and groceries. This report focussed on the aspect of a serious shortcoming that the firm had been facing for quite some time which is its relations with its suppliers. This report proposed a collaborative procedure for Tesco with its suppliers through the creation of a social media platform. The following sections of the report focus on providing constructive evidence of the rationale of this collaborative activity and how it can be managed and fulfilled with utmost concern and sincerity. The report also focussed on the advantages and benefits of both parties that will be a result of the aforementioned collaboration. The final portion of the report analysed and evaluated the indicators of the success of the planned collaboration.

References

Aisner, L.Y., 2020. Organizational and Legal Foundations of the Creation and Functioning of Collaborations. Krasnoyarsk State Agriculture University.

Aiello, L.M., Quercia, D., Schifanella, R. and Del Prete, L., 2020. Tesco Grocery 1.0, a large-scale dataset of grocery purchases in London. Scientific data, 7(1), pp.1-11.

Chen, J.J., 2022. Tesco Plc. In International Cases of Corporate Governance (pp. 27-44). Palgrave Macmillan, Singapore.

Cirjevski, A., 2022. Valuing Collaborative Synergies with Real Options Application: From Dynamic Political Capabilities Perspective. J. Risk Financial Manag.

Evans, B. and Mason, R., 2018. The lean supply chain: managing the challenge at Tesco. Kogan Page Publishers.

George, G., 2012. Organizational identity and capability development in internationalization: Transference, splicing and enhanced imitation in Tesco's US market entry. Journal of Economic Geography , 12(5), pp.1021-54.

Leach, C., 2022. Introduction: Why Do We Need to Look Again at Collaboration? In How to Save the FMCG Industry (pp. 1-9). Palgrave Macmillan, Cham.

Mohapatra, P. and MV, N.K., 2021. Accounting Scandal at Tesco. IUP Journal of Accounting Research & Audit Practices, 20(4).

Palmer, M.J., 2005. Retail Multinational Learning: A Case Study of Tesco. International Journal of Retail & Distribution Management, 33(1).

SupplyChain247, 2022. Tesco Launches Social Network to Increase Collaboration with Suppliers. [Online] Available at: https://www.supplychain247.com/article/tesco_launches_social_network_to_increase_collaboration_with_suppliers [Accessed 26 September 2022].

Tesco, 2017. THE TESCO PROPERTY LIMITED PARTNERSHIP. Section 172(1) Statement.

Noton, C. and Elberg, A., 2018. Big box retailers aren't always able to squeeze small suppliers. LSE Business Review. 

Pugh, R. and Barker, S., 2022. Tesco was flooded with over 500 complaints as shoppers are unable to buy food. [online] Manchester Evening News. Available at: <https://www.manchestereveningnews.co.uk/news/uk-news/tesco-flooded-over-500-complaints-24954211> [Accessed 26 September 2022].

Staff, 2., 2022. Tesco Launches Social Network to Increase Collaboration with Suppliers -

Supplychain247.com. 2022. Where Tesco Went Wrong With Its Suppliers - Supply Chain 24/7. [online] Available at: <https://www.supplychain247.com/article/where_tesco_went_wrong_with_its_suppliers/college_of_business_at_illinois> [Accessed 26 September 2022].The Grocer. 2022. Tesco promises a collaborative fight with suppliers against inflation. [online] Available at: <https://www.thegrocer.co.uk/tesco/tesco-promises-collaborative-fight-with-suppliers-against-inflation/663478.article> [Accessed 26 September 2022].

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