HRMT20024 - Managing Human Resources Assignment Sample

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HRMT20024 - Managing Human Resources Assignment Sample

Article 1: Evolution of HRM

Bartram, T., & Dowling, P. (2013). An international perspective on human resource management and performance in the health care sector: Toward a research agenda.  The International Journal of Human Resource Management,  24(16), 3031-3037.DOI:  10.1080/09585192.2013.775024

Objective and research question: The key objective of this research article is to track the transforming need of high performing culture in the recent era and its impact on the employees' well-being and performance outcomes in the healthcare sector. The main research question is what the link between management and employees' perception of HRM and high performing work system is? The author tries to evaluate the impact of changing trend in HRM on the performance of clinical, hospital, and individual performance from multifaceted and multilevel perspectives.

Method: The whole research paper is based on the literature review of 10 research articles that made use of qualitative and quantitative approaches. They evaluate the changing trends in HRM and a rising emphasis on HRM and HPWS as a part of the performance chain in different countries, such as China, UK, Australia, and the US. This special issue makes use of the conceptual, theoretical, and empirical base of the HPWS performance chain in the global context.

Findings and discussion: In the research paper, it was revealed the mediating role of employee's attitude and behavior affects the HR outcomes towards the use of HPWS practices. In addition to this, workers' civility towards patients is another mediating factor. However, this factor is affected by the employees' intention to leave the organisation. It also talked about the role of HRM in the accomplishment of higher levels of performance. The paper revealed that HRM focuses on information management and maintaining proper safety measures that would result in continuous quality in patient care.

Moreover, effective HPWS moderated the relation between operation and strategic management processes. The author in many instances supported the HR department in the hospitals should establish some shared organisational values that would help in catering the needs of staff and patients in the healthcare sector. There are many challenges in implementing HRM. The first and foremost is the complexity of the healthcare sector and regulating the employees and staff. The work is highly technical, and therefore, it has many constraints. The author discussed various practical managerial suggestions for managing burnout in the healthcare sector. The author also revealed that in the modern world, HR practices' effectiveness varies with region and market demographic. For instance, the Chinese healthcare sector is the ideal site for the HPWS practices. The reason being the employee-oriented practices. This helps in managing emotional relationship and exhaustion.

Conclusion: In the research paper, many findings were revealed that demonstrated the interdependent and simultaneous impact of changing multilevel processes encouraged by HRM/HPWS. In addition to this, employing HRM practices in healthcare centres can result in improved quality. It also provides valuable output for providing new insights into HR policies and practices. Furthermore, the author discussed various practical managerial suggestions for managing burnout in the healthcare sector.

How this article will contribute to my Essay 3:This research article is relevant from the changing trends in HR's perception and inclination towards increasing an organisation's performance. My essay is on HRM in healthcare practices. In today's day and age, the healthcare sector is very competitive, and high performance is required to gain a competitive edge. Hence, this article provides some suggestion to establish HPWS in a healthcare organisation. In addition to this, it presents employees' perspective too which is another crucial aspect of my essay.

Article 2: Context of HRM

Nica, E. (2013). The importance of human resources management to the health care system. Economics, Management, and Financial Markets,  8(4), 166-171.

Objective and research question: This paper explores the major trends in the HRM, its role in strategic management, efforts taken by HR professionals in delivering high-quality healthcare services, migration of healthcare employees, and the significance of HRM in the healthcare industry. The primary research question is how does the HR planning impact the operations of healthcare organisation? In addition to this, the author tried to seek impact of labour shortage and the role of HR activities in handling current reforms.

Method: (50-75 words): The author makes use of the available quality research articles and papers to determine the link between the HR perception, staff's civility towards patients, and distinct role of HRM in establishing shared values that can be able to serve both patients and healthcare business. In addition to this, the literature review helped in determining the complex linkages between workers' perceptions of HR system and performance of the healthcare entity. Furthermore, a mechanism for reaching and enhancing patients' experience of healthcare services is also explained.

Findings and discussion:   After a thorough literature review, there many aspects of HRM explained in the paper. It was highlighted that increasing the number and price of healthcare consumables would drastically increase the cost of healthcare services. HRM helps in keeping the right balance between workforce supplies and practicing HRM efficiently. The modern reforms in the HRM sector in the healthcare industry is aimed to enhance the quality of healthcare services and the satisfaction level of patients. HRM is directly linked to the effective development of employees. In addition to this, the migration of employees takes place in the global healthcare sector. The author also determined that the variety and quality of healthcare reforms vary with country. It has been seen that the assessment of quality healthcare services could be very arduous for people belonging to developing countries. The author also highlighted that the impact of healthcare workers' migration could be directly seen on the citizens of developing nations living in developing countries as they might get inadequate medical care. In addition to this, the author also stated that human resource management is often neglected in the low-income countries. Poor working conditions and low income are the reason for the mass migration of workers from their native country.

Conclusion: This paper provides a literary base to evidence the efforts taken by HR professionals to improve the working conditions in the healthcare industry. In addition to this, the author highlighted the relationships between organisation performance and employee satisfaction and engagement.

How this article will contribute to my Essay 3: This week's lecture is on HRM context, wherein the significance of HRM and challenges are explained. This research paper helped me in getting acquainted with the knowledge of the role that HRM plays in dealing with the migration of workforces due to different problems. This knowledge would help me in future to tackle such a problem. In addition to this, I came to know about how to keep the right balance between workforce supplies and practicing HRM efficiently. All of these helped me in framing my essay three effectively.  

Article 3: Industrial Relations

Cao, X., &Déom, E. (2011). The Chinese Medical Doctor Association: A New Industrial Relations Actor in China's Health Services?  Relations Industrielles,  66(1), 74-97.


Objective and research question:this research paper aims at examining the establishment of new industrial relations factors in healthcare sector of contemporary China. The primary research question is how to transform constant professional conflict and discontent into an institutional response. In addition to this, the paper also determines the freedom and powers that can be given to medical associations and how they can form new industrial relations.

Method: The research is based on primary research and literature review. For primary data collection, thirty-nine semi-structured interviews were conducted in which government agents, doctors, other medical staff, and people from trade unions were interviewed. Literature review helped in finding the research gap, and primary survey helped in collecting the data to fill that gap. The data collected was analyzed by making use of various data analysis techniques and tools.

Findings and discussion: The findings from the paper revealed that medical associations in China are neither the independent union bodies nor they act a significant actor in maintaining industrial relations. This is due to political limitation and structural weakness. However, the case is completely different inthe western world where such organizations enjoy more freedom and powers. They can control the license issuance process, set guidelines for the professional, and can strengthen the group identity. The paper identified that there are three groups of actor important for industrial relations, namely managers, subordinates, and the organisation. The author also revealed that the status of such actors would get altered systematically in the due process of economic development. The paper also revealed that the individualistic behaviour of medical professionals undermines their ability to take collective action. The medical association's relations with doctors more of a relationship between the service provider and customers rather than trade unions and its members. The author also highlighted thatprofessional conflicts are pre-condition for the medical associations to raise their collective voice. Employees' dissatisfaction is the primary issue that associations in China are focusing on. Majority of the trade unions are clear about their actions to resolve the dissatisfaction issue among the employees and healthcare professionals.  

Conclusion: This paper explained the difficulties and possibilities for the medical association to act as a new industrial actor. It finds that structural weakness and political factors are the reason for the ineffectiveness of the trade unions. In addition to this, it was also revealed that lack of economic powers and access to the medical profession are other factors hindering the working of medical associations in forming industrial relations in the developing country.

How this article will contribute to my Essay 3: The learning of week 3 is on understanding the key industrial relations and their significance. This research paper would be very useful in understanding their influence in resolving various industry-related disputes and conflicts. In addition to this, the powers given to these bodies to maintain strong relations are also explained. Overall, it is a good source of knowledge for developing essay 3.

Article 4: HR Planning

Al-Sawai, A., & Al-Shishtawy, M. (2015). Health Workforce Planning: An overview and suggested approach in Oman.  Sultan Qaboos University Medical Journal,  15(1), E27-E33.

DOI: 10.18295/squmj

Objective and research question: This research paper aims at analysing different approaches to workforce planning in the healthcare sector. In addition to this, it also elucidates the Six Step Methodology in Integrated Workforce Planning. The paper explains available methods and models in workforce planning in healthcare. The primary research question is how workforce planning lead to better efficiency and productivity in the healthcare sector. The author tried different methods to assist in delivering healthcare programmes for the desired number of patients with the utmost quality.

Method: (50-75 words): The following research paper is based on the literature review analysis in which the primary focus is provided to understand the importance of workforce planning in the healthcare sector. In addition to this, a particular collaborative approach for human resource planning and workforce management that are usually adaptive to local circumstance has also been used in the research paper. This approach can be very useful in understanding how healthcare projects' benefit can be delivered among workers.

Findings and discussion: The author considered HRM and planning as one of the crucial pillars for the healthcare sector which is a labour intensive system. Workers are considered asthe integral parts of the sector, and it is important for the manager to understand their demands and provide them work as per their interest and skills. This would make them effective and productive in carrying out tasks. In developing countries, there is a serious shortage of workers in the healthcare industry. It was revealed that poor wages, extra burden, and inadequate facilities and infrastructure are some reason for the lack. In addition to this, migration of medical experts to overseas countries is another reason for the acute shortage. Hence, workforce planning is the primary focus of HR managers. This would help in managing the limited number of staff. Other issues in HR planning are lack of accurate information and data, low stakeholder involvement, and lack of planning tools and techniques are contributing to poor workforce planning. The author also highlighted the role of government in workforce planning. The paper outlined that the government should form a nationwide HR planning policies and mandate all the organisation to keep an accurate data record for better preparation.

Conclusion: The paper highlighted that HR planning takes place within the healthcare sector and is majorly dependent on different design andmodels of delivering health services. These are also dependent on the needs of the population. It is important for the success of any healthcare industry that workforce planner to assess the impact of service design continuously. In addition to this, workforce planners must be clear about collaborative HHR planning.

How this article will contribute to my Essay 3: One of the key aspects of HR planning is the workforce planning and understanding it is in itself a challenge. The knowledge that has been gained from this paper can be used in developing essay three as this is based on a particular model. Six Step Methodology can help in formulating an effective workforce planning for a healthcare sector which is one of the primary aspects of assessment 3.

Article 5: Work Design Challenges

Johnson, A., Nguyen, H., Groth, M., White, L., Buljac-Samardzic, M., Doorn, C., & Maynard, M. (2018). Reaping the Rewards of Functional Diversity in Healthcare Teams: Why Team Processes Improve Performance.  Group & Organization Management,  43(3), 440-474.

Objective and research question:The main objective highlighted in the research article is to understand the cross-functional teams and examine their importance along with the challenges faced by the business entities while managing such teams. Talking about the primary research questions, the first question was what role team processes play in improving the quality and performance of any healthcare organization. Another question is how functional diversity impacts the healthcare sector.

Method: For writing this paper, the author has made use of the mixed methodology in order to get the quantitative and qualitative data. First, a literature analysis is done for putting argument and forming a hypothesis and later, pen and pencil surveys were taken. The number of participants in the research was 553 out of which 250 were nurses, 98 were doctors, 59 were nonclinical support staff, and 29 were social workers.

Findings and discussion: In the paper, the author gave some recommendations regarding managing the cross-functional team challenges. The first and foremost is the teamwork environment must be encouraged. This would form a resilient foundation for teams in the healthcare industry. The second suggestion is the leadership style matters a lot. It has been seen that the transformational leadership style is most effective in handling the issues of a diverse team. Hence, leaders should try to opt for such style. In addition to this, psychological safety is another factor that teammates seek from each other. Leaders should eliminate any factor that might bring differences among the team members. The most useful suggestion is providing necessary training that brings harmony among the diverse team players. The connection between the practical, decent varieties, execution inside the human services area just as the job struggle were inspected. The practical assorted variety inside the groups of medicinal services is expanding to accomplish powerful patient consideration. Having some compelling procedures for relational peace promotion can profit the practically broadened human services and groups.


In the paper, it was revealed that the combination of team process theory could be very much helpful for resolving cross-functional team challenges. In addition to this, it was also outlined that there is a requirement for a different conflict processes for handling different functional diversity. In addition to this, it was also revealed that the open collective interpersonal processes are pretty much significant for functionally diverse healthcare teams.

How this article will contribute to my Essay 3: One of the aspects I would be covering in the assessment 3 is the cross-functional team challenges in healthcare. As this paper is focusing on the cross-functional and the virtual teams, this is of great help. The article is completely justifying the team processes in the cross-functional team that will be very helpful in handling the workforce in the healthcare sector. In addition to this, the author has provided the solutions for the ideal team collaboration for addressing the challenge.

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