Sustainable Operations Management Assignment

Exploring Sustainable Practices and Performance Objectives in the Clothing Retail Sector

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Introduction Of Sustainable Operations Management Assignment

Objective of the report

One of the main objectives behind conducting this study is to critically discuss on the topic of operation management principles as well as operational management tools. The main focus of the study will be provided on clothing retail sector in addition to will show how the sector employing the operation management principle as well as tools to attain the five performance objectives. In addition to this the study will also discuss on the various modern issues that the sector is facing both locally and internationally with respect to sustainable operation management. Based on which recommendation will also be provided.

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Brief about the selected sector

The industry sector that has been selected in this study is one of the most fast-growing industries across whole UK that is identified as the apparel retail sector. Presently approximately 555,000 individuals are associated with design, materials, and style retail in the Unified Realm. Most positions in clothing-related ventures are in the retail offer of attire. This sub-sector utilizes 75% of 414,000 individuals working in the retail offer of the dress. The garment retail sector usually incorporates child garments, baby clothing, easy-going wear, basics, formalwear, formalwear-event, and outerwear for men, ladies, young men, and young ladies; avoids sports-explicit dress ( Group,FashionUnited, 2022). The UK clothing retail sector had complete income of $41.3bn in 2020. The womenswear section was the sector's most generally rewarding in 2020, with all-out incomes of $23.6bn, which is equal to 57.2% of the market's general worth. Some of the global brand functioning under this segment are:

  • Burberry
  • Next Plc
  • Mark & Spencer
  • ASO (Markets,Research and , 2022).

Evaluation of the first point

How operations management principles are used to meet the five performance objectives

The operation management principles are those which help the management of production more efficiently for manufacturing goods in the process of business. For this, the use of operation management principles to meet the performance objective in the clothing industry. There are some of the operation management principles are as follows:

  • Quality Control: To satisfy consumers' prospects about product quality is ideal in this strategic decision area. Quality management principle is used to meet the performance objective of quality in the clothing industry which plays a critical role in the business (Bertola, and Teunissen, 2018).
  • Success: It is another operation management principle that helps to understand the satisfaction of customers by offering better quality products and services. It will help to meet the cost which is a huge performance objective of a business (Ivanov, and, 2021). It mainly helps to analyze the success related to the cost of the production that is required to be maintained in the clothing sector.
  • Organization: Everything in business is connected within the process of production and the clothing industry and its elements are consistent. The management cannot grow without appropriate planning and coordination with proper management. It highly correlates with the performance objective of speed which needs to be managed with time.
  • Know Competition: In order to optimize operations, it is important to know about the competitors in the clothing sector and managers need to understand the needs of customers. This principle is used to meet the performance objective of dependability as it is important to do work on your own and have changes implemented for the future (Gazzola, and, 2020).
  • Change: The operational management required changes in the clothing industry as it is vital to handle changes as per the modern requirement. It will help to meet the flexibility performance objective so that the changes must be accepted by the employees appropriately.

How operations management tools are employed within ONE of the following sectors/industries to meet the five performance objectives

The implementation of operation management tools within the clothing sector to meet the five performance objectives is essential for achieving success.

  • Collaboration and Documentation: For collaboration and documentation in the business, it is important to communicate with the team members on software like slack which is one of the fastest platforms for communication. It will be helpful in the clothing sector for meeting the performance objective like speed for the business (Trilaksono, and Laksono, 2022).
  • Task and Project Management: For handling project management in the clothing industry and track records of performance, Trello is one of the major tools for management. It will help in receiving the files and managing the system with the appropriate website. Further, this helps to meet the performance objective like dependability as there is a dependency on the different tools to accomplish activities (Hoque, Hasle, and Maalouf, 2020).
  • Process and workflow automation: the automation tool in the business and operations like the clothing sector will be helpful to manage the different integrations. It brings quality management to the business activities which meets the performance objective of the business and it will enhance the services for the industry. Thus, it will be advantageous for handling the activities of the business (Lemma, 2019).
  • Accounting: The appropriate tools for accounting mainly help to manage the finances and it can be done with automation of accounting with proper execution. This operation management tool is used to meet the performance objective of costs and reduce it by using some automation tools for handling accounts of the clothing sector (Hamja, Maalouf, and Hasle, 2019).
  • Sales Operations: This is another tool of operation management as it includes the CRM that is Pipedrive which manages to scale the sales operation with an appropriate solution. It is directly linked with the flexibility of the performance objective as it will be easier for employees to handle the work of sales.

Critical discussion on the contemporary issues and challenges in relation to sustainable operations management

Sustainable operations management (SOM) and technique concerns the strategies, cycles, practices, and frameworks through which firms — separately or coordinated in more extensive between hierarchical designs.

Critical discussion on the contemporary issues and challenges faces by the selected sector locally in relation to sustainable operations management

Although since many years clothing retail industry within UK is in an expanding state, augmenting focus has been attracted to the imposing choice of negative ecological effects which this sector is accountable for. Within UK the cloth production creates up to 10% of the globes carbon release, dries up the sources of water as well as contaminates the rivers and the other water bodies (UN, 2022). Over late years manageability within the clothing retail sector in the UK has been perhaps of the most discussed subject as far as style on the grounds that all things considered, design is one of the dirtying enterprises on earth - as per One Green Planet. Issues have been raised all throughout the request that the garment retail industry in the UK empowers the over-utilization and producing extreme waste that is affecting the community as a whole. It wants a high throughput of pieces of clothing and depends on a straight economy, as per the Dress Maintainability Exploration Gathering at Nottingham Trent University (Parliament,UK , 2019). Such articles of clothing are somewhat very low cost and focused on shoppers who need to change their closet on a customary, pattern-driven, premise. They are presented at pocket cash costs. Short lead times imply that wash exams and wearer preliminaries are frequently not possible, with effects on the quality of the cloth that might be harmful to both humans and environment. A lot of companies are also not producing cloths using single fibre materials that can’t be recycled (Harris, 2015). So, from the overall discussion it can be said that locally the UK is facing various environmental and health related concern due to massive production from the clothing retail sector which is affecting the overall climate of UK in a very negative manner.

Critical discussion on the contemporary issues and challenges faces by the selected sector globally in relation to sustainable operations management

Considering the sector that has been selected which is UK clothing retail sector apart from the local issues and challenges they are also facing sustainability issues globally. Also, after this pandemic the whole scenario of this business has changed a lot and also got impacted badly. Below discussed are some of the major issues faces by the clothing retail sector in relation to sustainable operation management (Berg,Achim , 2020). Considering the environmental footprints of the clothing retail sector below mentioned are some of issues:

The clothing retail sector's supply chain, as far as it might be known in the current days, isn't advanced to focus on sustainability. There are various challenges implanted inside the production network that creates it hard for the business to take on greater climate cordial practices. The most identified among them is the monetary and technical limitations. The expense of unrefined substances is a huge stress for clothing producers, particularly in nations where they need to import crude fibres. The elevated expenses joined with issues like recession make it challenging for the clothing retail industry to bear the cost of sustainable exercise (GEN, 2021). Also in this particular industry, the absence of sufficient framework and ability likewise add to issues. The difficulties are complex, and keeping in mind that a few issues get a level of consideration - like legitimate treatment of synthetic substances - others request more prominent monetary venture, which SMEs can't manage which is again one of the major challenges of clothing retail sector in relation to sustainable operation management (Berg,Achim , 2020).


So, from the overall study it can be concluded that operation management principles and tools play a very pivotal part in meeting the five performances objectives related to the clothing sector. For clothing industry attainment of the five-performance objective is identified to be as one of the major objectives because in order to satisfy the clients they need to have those five principles. Also, from the second part of the study it can be identified that due to current pandemic situation and also because of the other various environmental factors the clothing retail industry is facing various issues that is affecting the overall functioning of the industry. In addition to this from the study it has also been identified that the industry is facing issues both locally and globally and in order to deal with the issues some recommendations has been provided in the below segment.


In order to deal with the mentioned issues which are identified as both local and global issues the clothing retail sector needs to follow the three R’s which are:

Recycle which means they need to recycle the production process that will help in maintaining sustainability practices

Reuse which means they need to use product which can be reused and harm the environment less

Reduce which means they need to decrease the use of polyfiber and carbon footprints


Group,FashionUnited, 2022. UK fashion industry statistics. [Online]
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Berg,Achim , 2020. How current global trends are disrupting the fashion industry. [Online]
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[Accessed 07 November 2022].

Bertola, P. and Teunissen, J., 2018. Fashion 4.0. Innovating fashion industry through digital transformation. Research Journal of Textile and Apparel.

Gazzola, P., Pavione, E., Pezzetti, R. and Grechi, D., 2020. Trends in the fashion industry. The perception of sustainability and circular economy: A gender/generation quantitative approach. Sustainability, 12(7), p.2809.

Hamja, A., Maalouf, M. and Hasle, P., 2019. Assessing the effects of lean on occupational health and safety in the Ready-Made Garment industry. Work, 64(2), pp.385-395.

Hoque, I., Hasle, P. and Maalouf, M.M., 2020. Lean meeting buyer's expectations, enhanced supplier productivity and compliance capabilities in garment industry. International Journal of Productivity and Performance Management.

GEN, 2021. Environmental Sustainability in the Fashion Industry. [Online]
Available at:
[Accessed 07 November 2022].

Harris, F., 2015. Sustainable clothing: Challenges, barriers and interventions for encouraging more sustainable consumer behaviour, s.l.: Coventry University.

Ivanov, D., Tang, C.S., Dolgui, A., Battini, D. and Das, A., 2021. Researchers' perspectives on Industry 4.0: multi-disciplinary analysis and opportunities for operations management. International Journal of Production Research, 59(7), pp.2055-2078.

Lemma, N., 2019. Minimize Defects Of Products To Improve Quality By Statistical Quality Control Tools In Garment. International Journal of Engineering Technology and Scientific Innovation, 4(06), pp.297-311.

Markets,Research and , 2022. Apparel Retail in the United Kingdom (UK) - Market Summary, Competitive Analysis and Forecast to 2025. [Online]
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[Accessed 07 November 2022].

Parliament,UK , 2019. Fixing fashion: clothing consumption and sustainability. [Online]
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[Accessed 07 November 2022].

Trilaksono, B.A. and Laksono, E.P.W., 2022. Supply Preparation Of Line Production Through Capacity Using Simulation Model In Garment Industry. In Proceedings Of 3th African International Conference On Industrial Engineering And Operations Management (pp. 1-8).

UN, 2022. Environmental Sustainability in the Fashion Industry. [Online]
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[Accessed 07 November 2022].

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