human resource management 4th Assignment Sample

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Human Resource Management

ABSTRACT

The human resource management is very essential in relation to provide the good working to the employees. Without their presence the firm is not able to cope with the operations of the business. The present assignment will cover the activities like human resource approach, recommendation in relation to the recruitment and selection, approaches of the Human resource development and the various theories of the motivation. The main aim behind this report is to managing the success of the firm by dealing with the various kind of the key function of the business enterprise.

INTRODUCTION

The human resource management is the essential part of the firm they need to conduct the each business activities in the appropriate manner. With the help of their effective working the firm is able to manage the overall working (Riccucci, 2017). With the help of this the section, recruitment activities can be taken in the effective manner. This kind of activities will be helpful in relation to running the operation of the business in the smooth manner. With the help of managing the human capital of the firm the all employee can able to make effective contribution. Leadership is the person who lead the firm and manage the overall working with the help of this kind of the person the firm is bale to maintain the brand image.

The present report is focusing over the Nando's company which is working as the casual dining restaurant chain in the South Africa. In order to make this practices more effective this firm is focussing over the casual dining restaurant in this manner they are taking various initiatives in relation to improve the activities of Human resource and leadership (Hmieleski, Carr and Baron, 2015). In this present assignment the various activities are need to be included such are as key function of the human resource approach, recommendation in relation to the recruitment and selection, approaches of the Human resource development and the various theories of the motivation. This all function will be helpful in managing the overall success of the firm. The main object of this assignment is to managing success by dealing with this function so that firm is able to enhance they profitability and productivity.

Define the various relevant models, analysis and approaches to the company to manage human resource management.

The company need to manage the human resource activities in the effective manner so that each work can be conducted in the expertise way. With the help of the HR model the strategic goal of the firm can be identified. This kind of the activities create the gap between the HR strategy and other are as of HR management. According to the view of Armstrong and Taylor, (2014) has been said that the work of the human resource manager can be improve if they all work with the help of framing the strategic management of the person so that organization is able to cover the various thing in the specialized manner. The human resource management model is very helpful in relation to have development in the people of the organization and various resources available to them. The human resource management. In this manner the various kind of the models are given such are as-

The matching model- This is the very first model, this kind of the activities giving the major focus on the function and inter-relatedness. In this there are various things such are as development, selection, appraisal and rewards. With the help of this kind of the contribution the firm is able to enhancing their effectiveness. According to the view of Bird and Schjoedt, (2017) has been said that the each activity of the firm is need to be taken in relation to achieve the desire goal of the firm. With the help of this they are able to give the major focus over the quality of the work to the management. As per the view of Maynard and et.al., (2017) has been said that this model is virtually affected by the environmental factors. In this it can be true to said that they give their major focus over the all the function of the HRM and they used to ignore the all environmental emergency factors which can terribly affect the working of the HR functions.

Harvard model- The process of this model is little comprehensive and it is consists of the six critical components of human resource management. In this the various kind of the dimension are need to be given such are as stakeholders, situational factors, HRM policy choices and long term consequences. In this model there are two kinds of the characteristics are given such are as-

  1. Line manager is working very hard in relation to get the more responsibility in order to know about the competitive strategy and personal polices.
  2. Personnel has the mission of setting the various kind of the policies and govern that how several kinds of the activities are to be developed and implemented.

According to Bird and Schjoedt, (2017) they have said that with the help of this kind of the work the working of the organization can be developed by undertaking various strategies so that there can e enhancement in the productivity and profitability of the firm. This kind of framework is inclusive of various outline such are as-

Employee influence- they work with the help of delegation level of the authority and power of the responsibility.

Human resource flows- This kind of the activities is inclusive of the various kind of the factor such are as selection, promotion, recruitment and termination etc.

Reward system- this function will able to enhance the motivation system of the person so that they can work in more effective and active manner.

Work system- in this manner there can be effective design of the work and alignment of the people so that desire objective of the organization can be achieved.

The main aim of this report is to work effectively in the firm like Nando's so that various kind of the customer can get attracted towards the working of the enterprise. They used to place their major focus on the Four C's are as-

  • Competence
  • Cost effectiveness
  • Congruence

The guest Model - This is very effective model and it is Superior among all of them. This kind of model claims that the human resource manager need to work with the specific strategy. With the help of this various kind of the outcome received by the firm are as performance leaders, behavioural and financial awards. This kind of the model used to give the major focus over the behavioural outcomes, result of the performance and financial result of the firm so that growth of the firm can be measured and effective decision in this relation can be taken. According to the view of Bird and Schjoedt, (2017) has been said this model is major focus over the achievement of the performance of the each employees so that growth of the company can be enlarge and they can able to earn more amount of the productivity. As per the view of Adjibolosoo, (2018) has been stated that the guest model is very effective in relation to finding out the overall complexity of the firm and it provides the various measures in order to get improve this.

The Warwick model- This model has been designed in order to design the strategic framework of the company so that each activity can be work in the effective and efficient manner. This is consisting of the two things such are as internal as well external factor. The main strong factor of this model is that it is very helpful in relation to identify the environmental influences. This is very helpful in order to set out the map connection between the environment and external factors which is taking steps in order to exploring the various change in the human resource manger. According to the view of Armstrong and Taylor, (2014) has been said that this kind of the model is very helpful in relation to find out the gap between various kind of the measurement. This will help to assist the development in the organization so that person can able to perform in the organization in well effective manner. This kind of the process will be helpful in order to have enlargement in all the activities so that firm is able to achieve desire goal of the enterprise. This kind of the activity will be helpful in relation to have maximisation in the profitability and productivity of the firm can be maximized.

Critical analysis on the recruitment and selection procedure in the human resource management practice.

This is a very effective step in everything is need to be done in the effective and efficient manner. In this report it has been defined that currently many kinds of the problem is being faced by the Nando's company. It is the small retailer company with the strong presence in the market. To make the more amount of profitability in the market it is important to hire the skilled employees. The Nando firm is taking initiative steps in relation to having maximum potential in the market. With the help of the firm is able to hire the skilled employee. In this manner it can be said that human resource manage rare the person who are responsible to conduct the selection of the employees (Hmieleski, Carr and Baron, 2015). In this manner the firm need to provide effective training to the employees. This kind of the activities will be helpful in relation to select the best candidate among the variable.

This can be true to said the section procedure start with the preliminary test and after that the application form is need to be filled by the applicant. With the help of the various kind of the internal and external forces the selection procedure of the firm is need to be taken (Miller, Xu and Mehrotra, 2015). This firm is distributing its services as the food and beverages so they need to give major consideration on the person who are able to give the final decision and the employees are need to make the good communication among the employees so that each activity can be taken in the effective and efficient manner. The following steps are included in relation to make the effective selection procedure such are as-

Initial screening- this is the initial steps, this is need to be taken in order to conduct the each activity in the effective manner. In this the unqualified employees drop out at their first level only (Frederiksen and Kato, 2017). The Nando's needs to make the list of the several questions so that they can able to have the potential staff in the company this is the firs and very important step to search for the best. At this level the applicant will be asked the differed questions. With the help of this kind of the activities there can be reduction in the number of the applicants in the process of selection. This step is very helpful in relation to eliminate the various number of the person in the expertise way.  

Application form- The selected candidate needs to fill the application form. The information in the application form is differed and it is dependent on the type of the organisation they are working for. The Nando's need to make the application form which is need to be full filled by the employee who have been selected. The historical data of the candidate is need to be quickly collected. This all kind of the things will be helpful in relation to make the authentic source of the selection procedure. As per the view of Greer, Lusch, and Hitt, (2017) it has been stated that verification is need to be carried in the authentic manner so that firm can have the skilled person who is able to manage the all working in the effective and efficient manner.

Pre employment test- in this the various kind of the ability of the person is need to be judged such are as mental and physical ability, skills, personal characteristics and various kind of the other aspect which can be measure effective in relation to find out the effectiveness of the person in the expertise manner. The Nando's need to hire those Human resource personal who are able to hire the best skilled employees. This kind of the activity will be helpful in relation to measure the behaviour of the human. According to the view of Kadir and et.al., (2018) has been said that the beneficial fact about this step is that there is need to get ensure the potential quality of the person.

Job interviews- After this three step the selected candidate will be called for the interview. This is the crucial step in this the senior manager of the Nando's need to take step which will help them to have potential staff. This will helpful in relation to get the skilled employees so that with the help of this the firm is able to achieve the desired result (Sundaramurthy, Pukthuanthong and Kor, 2014). This kind of the activity will be helpful in relation to take the effective steps. The profile of the job is need to be made on the basis of job description.

Background checks- this step is need to be taken after verifying the all authentic identity of the person. The Nando's should take effective step in relation to have the employees after knowing the background of them. At this stage the various activities are need to be verified such are as legal status, criminal records, legal status and various other thing is need to be verified so that person can able to perform its activities in the effective and efficient manner. In this the level of the responsibility is need to be given after having identification of the investigation of the background of the person (Sundaramurthy, Pukthuanthong and Kor, 2014). In this the validity and accuracy of the person is need to be identified so that effective steps can be taken in this relation.

Conditional job offer- after getting the all steps done this is the very crucial step of the selection process. In this step the important decision is need to be taken in order to hire the skilled person. In this step the requirement is need to be met so that effective person can be selected. At this level the medical exam of the person is need to be concluded.

Medical exam- this is the last step of the section procedure in this the physical verification of the person will be conducted in order to find out his health status. If he is able to select this final step that he will be selected to give the job (Popescu, Comănescu and Sabie, 2016). This test is conducted in order to find out the stability of the person in firm.

RECOMMENDATION

  1. The Nando's company will able to taken initiative in relation to appoint this HR who is able to find the potential employees.
  2. They need to make various strategies with the help of this they are able to find out the best employee.
  3. They need to maintain the confidential of the each employee to make the firm process effective.

Discuss its approach to HRD and explain how this could be improved.

This is the systematic and planned activities and it is designed to meet the skill of the person in relation to the present and future job. This kind of the process will be helpful in relation to develop the overall working of the firm. The Nando's company need to make effective approach in relation to make approaches of human resource development effectively. With the help of this the firm is able to operate its function in well and effective manner. The human resource development is the activity which is able meet out the skill and knowledge of the person so that each activity can be conduct in the effective manner (Popescu, Comănescu and Sabie, 2016). This is inclusive of the various kind of the opportunities are as career development, performance management, coaching, mentoring and other many. The main aim in this relation is to develop the superior workforce so that business can able to enhancing the brand image by targeting the persona and firm (Miller, Xu and Mehrotra, 2015). This all activities is conduct in order to achieve the various process such are as-

  • The effective step in relation to changing environment.
  • To have improvement in the interpersonal skill of the person.
  • With the help of this the firm will be able to achieve the productivity and profitability of the enterprise.

There are the various approaches are given in relation to make the HRD approach effective aere as-

Unitarian approach- This approach play the vital role in the lives of the human resource development of the organization. As the approach focuses on the informal and formal relation as well. With the help of this the human resource manager focuses on dividing work among employees according to their interest (Jiang, Chuang and Chiao, 2015). This kind of the activity will be helpful in relation to enhance the profitability and productivity of the entity. This kind of the model used to give the major focus over the behavioural outcomes, result of the performance and financial result of the firm so that growth of the firm can be measured and effective decision in this relation can be taken. According to Greer, Lusch, and Hitt, (2017) this the relationship among the employees in the firm are improvising. They are giving the major focus over the working of the firm so that each activities can be run without any dispute over the parties.

Strategic framework approach- This approach is mainly focusing over the strategies of the firm, organizational capabilities and practices of HRD so that each thing can run in the effective manner. The Nando is casual dining restaurant In this manner to gain the more amount of the profitability he need to provide good services to the customer so that brand image of the firm can enhanced and large amount of profitability can be maximized. According to the Bird and Schjoedt, (2017) has been said that the main object of behind taking this kind of the activities is that to build critical capabilities of the firm and smooth working in the business enterprise will be helpful in relation to achieve the desire goal of the firm. As per the view of Radaelli, (2018) has said that the person is able to earn large amount of profitability by giving major consideration to the various strategies of the firm. With the help of this it is essential to provide the good working opportunities. With the help of this kind of the framework the firm can have the particular tools and path so that enough identification can be made which will be helpful in order to practising the human resource approach in the good manner.

Integrative framework approach- in this kind of the framework all activities are interrelated to each other. The relation between the employers and employees need to be effective so that they are able to make the good interaction. In this the three path are has been identified which is very essential to have large amount of the contribution in the performance of business, This are as-

  • Building organizational capabilities.
  • To get improve the satisfaction of the employees.
  • Shaping the customer so that firm can able to have long-term sustainability.

As per the view of Greer, Lusch, and Hitt, (2017) has been said that this kind of the approach has been made to give the major focus over the entire development of the human resource system taking in the account the various kind of the synergies which is need to be exist among the development practices of the human resource. According to Bird and Schjoedt, (2017) has been said that this is working in manner to negotiating the decision in order to conceptualize the various kind of the action and contingencies so that possible outcome can be achieved. With the help of this they are making the collaborative participation in each kind of the activities. As per the view of Maynard and et.al., (2017) has been said that they need to develop the priorities in the human resource programmers in the primary manner on the basis sof the expected productive return. With the help of this kind of the activity the maximum profitability and productivity of the firm can be maximized.

Human capital approach- This is one of the most effectuate approach they need to undertake the organization activities in the expertise manner so that desire objective of the firm can be full filled. According to the Greer, Lusch, and Hitt, (2017) there are five stages are given in order to manage the overall working of the human capital are as-

  • Classification stage
  • Assessment stage
  • Design stage
  • Implementation stage
  • Monitoring stage.

In this there are five areas of the good human resources capital management re also been provided in the following manner are as-

  • Recruitment
  • Rewarding and performance management
  • Development in the career, training and succession planning.
  • Retention and retirement so that each work can be conducted in the good manner.
  • Stricture of the organization and human capital enablers.

As per the view of Armstrong and Taylor, (2014) has been said that the areas and stages of the human resource management are given in order to get ensure the each area is able to get fit in the particular strategies. This kind of the working will be helpful in relation to have smooth working in the business Enterprise.

Critical evaluation on the Theories of the motivation.

With the help of the motivation theory the firm is able to motivating the employees. In this various theories are given with the help of this the person is able to work in the proper guideline manner. In this various kind of the theories are given such are as-

Maslow's theory- This theory is relates to the full filling the basic need of the person. In this various things are included such are as self actualization, esteem need, belonging, safety and physiological (Uhl-Bien and Arena, 2018). With the help of this theory it can determine that every person is having his own need and it is need to be full filled this kind of the approach is able to feel motivated. With the help of this the organization is able to run the activities in the effective and efficient manner.

Herzberg's Two factor theory- with the help of this there can be identification of the factor that which kind of the thing can motivate the person in the large manner. In this various kind of the thing can be taken such are as power to take the decision, identification of the essential things (Popescu, Comănescu and Sabie, 2016). With the help of this the firm is able to enhance the profitability and productivity. In this the second factor is to be taken as the Hygiene factor which is helpful in relation to resolving the issues like payment of bonus etc.

Vroom expectancy theory- This kind of the theory will be helpful in relation to work in the manner which will be helpful in order to accomplish the desire profitability of firm. With the help of the resources the performance and profitability of the firm can be measured.

The motivation is the factor which is need to be improved in relation to increasing the productivity of business enterprise. This is the vital component in relation get the business succeed. The Nando's company have selected the two theory which will be helpful in relation to motivate their staff to do their best are as- Maslow's Hierarchy theory and Herzberg two factors theory. The need of the motivational theory in this relation are based on the various issues such are as High turnover, dissatisfied customers and drop sales which is having the large impact on the sales. The main object of the business report is to identify the problem in relation to know the things which are causing the motivational issues.

Define the feature of the effective leader.

The leader is the person who is responsible to manage the overall working of the firm in the expertise manner. The Nando's is firm which need to take various approaches in relation to enhance the bran image of the firm. This kind of function will be helpful in relation to have increment in the firm profitability and productivity by choosing the approach which can improve the working of the firm. There are the various kinds of the activities which is need to be analysed by knowing the effectiveness of the leaders with the help of the relevant model (Miller, Xu and Mehrotra, 2015). This all defined in the following manner-

  1. Situational leadership model- with the help of this the leader is able to get the guidance in which direction he need to conduct his activities. With the help of this the person in the firm are able to make the better interaction (Jiang, Chuang and Chiao, 2015). With the help of this the leader is able to develop the good understanding under differed situations.
  2. Star team leadership model- with the help of this the leader can able to maintain the balance between the strength of individuals, in this they give major consideration on the result.
  3. Focus leadership model- in this they give major focus over the development in the team. With the help of this they are able to work in the effective manner (Frederiksen and Kato, 2017). They create the vision and make the team so that effective working of the organisation can be possible.
  4. Trait leadership theory and model- In this it has been said that the leader are not the person who born with this attitude. According to the Adjibolosoo, (2018) has been said the leader is the person who is having the capability to manage the each thing in the effective manner.

RECOMMENDATION

  1. The leader is the company who should be capable enough in relation to lead firm effectively.
  2. The Nando's company will hire the leader who is able to conduct the best operation in the firm.
  3. With the help of star leadership and focus leadership the firm is able to build the good strategy so that productivity of the firm can be increased.

CONCLUSION

Hereby, It has been concluded that the human resource management is the essential part of the firm they need to conduct the each business activities in the appropriate manner. With the help of their effective working the firm is able to manage the overall working. This report has been covered the various kind of the activities such are as various activities are need to be included such are as key function of the human resource approach, recommendation in relation to the recruitment and selection, approaches of the Human resource development and the various theories of the motivation. The human resource management model is very helpful in relation to have development in the people of the organization and various resources available to them. his all function will be helpful in managing the overall success of the firm. The main object of this assignment is to managing success by dealing with this function so that firm is able to enhance they profitability and productivity. This kind of the process will be helpful in order to have enlargement in all the activities so that firm is able to achieve desire goal of the enterprise.

REFERENCES

Book & Journal

Adjibolosoo, S., 2018. A Human Factor Approach to Human Resource Management and Organizational Development. In  The Human Factor Approach to Managerial and Organizational Efficiency and Effectiveness. Palgrave Macmillan, Cham.

Armstrong, M. and Taylor, S., 2014.  Armstrong's handbook of human resource management practice. Kogan Page Publishers.

Greer, C.R., Lusch, R.F. and Hitt, M.A., 2017. A Service Perspective for Human Capital Resources: A Critical Base for Strategy Implementation.  The Academy of Management Perspectives. 31(2). pp.137-158.

Kadir, A.R.A and et.al., 2018. The Influence of Intellectual Capital and Corporate Entrepreneurship Towards Small and Medium Enterprises’(SMEs) Sustainable Competitive Advantage: Building a Conceptual Framework. In  Proceedings of the 2nd Advances in Business Research International Conference(pp. 67-77). Springer, Singapore.

Maynard, M.T and et.al., 2017. Ch-Ch-Ch-changes: How Action Phase Functional Leadership, Team Human Capital, and Interim vs. Permanent Leader Status Impact Post-transition Team Performance.  Journal of Business and Psychology.

Radaelli, G., Dell’Era, C., Frattini, F. and Messeni Petruzzelli, A., 2018. Entrepreneurship and human capital in professional sport: A longitudinal analysis of the Italian soccer league.  Entrepreneurship Theory and Practice. 42(1). pp.70-93.

Bird, B. and Schjoedt, L., 2017. Entrepreneurial behavior: Its nature, scope, recent research, and agenda for future research. In  Revisiting the Entrepreneurial Mind. Springer International Publishing.

Frederiksen, A. and Kato, T., 2017. Human Capital and Career Success: Evidence from Linked Employer‐Employee Data.  The Economic Journal.

Hmieleski, K.M., Carr, J.C. and Baron, R.A., 2015. Integrating discovery and creation perspectives of entrepreneurial action: The relative roles of founding CEO human capital, social capital, and psychological capital in contexts of risk versus uncertainty.  Strategic Entrepreneurship Journal. 9(4). pp.289-312.

Jiang, K., Chuang, C.H. and Chiao, Y.C., 2015. Developing collective customer knowledge and service climate: The interaction between service-oriented high-performance work systems and service leadership.  Journal of Applied Psychology. 100(4). p.1089.

Miller, D., Xu, X. and Mehrotra, V., 2015. When is human capital a valuable resource? The performance effects of Ivy League selection among celebrated CEOs.  Strategic Management Journal. 36(6). pp.930-944.

Popescu, G.H., Comănescu, M. and Sabie, O.M., 2016. The role of human capital in the knowledge-networked economy.  Psychosociological Issues in Human Resource Management. 4(1). pp.168-174.

Riccucci, N.M. ed., 2017.  Public personnel management: Current concerns, future challenges. Routledge.

Sadiq, S.A., 2017. HUMAN CAPITAL MANAGEMENT AND OPERATIONAL EFFICIENCY.  GOUNI Journal of Management and Social Sciences. 4(2). pp.216-224.

Sundaramurthy, C., Pukthuanthong, K. and Kor, Y., 2014. Positive and negative synergies between the CEO's and the corporate board's human and social capital: A study of biotechnology firms.  Strategic Management Journal. 35(6). pp.845-868.

Uhl-Bien, M. and Arena, M., 2018. Leadership for organizational adaptability: A theoretical synthesis and integrative framework.  The Leadership Quarterly.

Vidotto, J.D.F and et.al., 2017. A human capital measurement scale.  Journal of Intellectual Capital. 18(2). pp.316-329.

Online

Riccucci, 2017, Maslow’s Hierarchy of Needs. 2017. [online]. Available through :< https://saylordotorg.github.io/text_organizational-behavior-v1.1/s09-theories-of-motivation.html>.

Hmieleski, Carr and Baron, Situational Leadership. 2017. [online] Available theorugh .< http://situational.com/the-cls-difference/situational-leadership-what-we-do/>:

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